As a Relationship Manager, I specialize in Client Relationship Management, fostering strong, long-term connections while delivering personalized financial solutions. I excel in Sales and Business Development, identifying new opportunities and promoting the bank’s products to drive growth. Additionally, I am committed to providing exceptional Customer Support and Satisfaction, addressing client needs promptly, and offering expert Financial Advisory services to help clients achieve their financial goals.

Client Relationship Management: Build and maintain strong client relationships.Sales and Cross-selling: Identify and promote banking products to existing clients.Financial Advisory: Provide personalized financial advice and guidance.Account Management: Oversee client accounts and ensure compliance.Networking: Proactively seek new clients through referrals and events.Market Research: Stay informed about market trends and regulations.Risk Management: Assess client creditworthiness and ensurecompliance.Documentation and Reporting: Maintain accurate records and prepare reports for management

Focus on driving customer acquisition and growing volumes, especially in the area of Retail business in the Bank through opening different types of accounts.Provide feedback to the sales team and product management about market situations on new product/existing product development/upgrade for growing small and medium-scale businesses and individuals in our marketing environment.Reactivate inactive and dormant accounts in the branch and reactivation by proxy as well as USSD.Onboard new and existing customers on alternate channels such as mobile app, internet banking, and USSD platform.Bring about value-added benefits to every customer by cross-selling other value-added products.