• Develop and maintain good relationship with customers and provide a high service quality level.• Interpret customer feedback to identify areas of failure and opportunities for improvement and take corrective action internally and/or with the customer.• Manage and develop a portfolio of prospects and existing customers through building a strong customer relationship to ensure that customers’ needs are recognized and met.• Establish customer agreements and ensure the review on regular basis of customer prices as per pricing guidelines, and propose discount agreements to the Sales Manager for approval.• Exploit all new opportunities from existing and potential customers (prospects), and establish actionable sales plans to ensure DHL highest penetration in assigned territory.• Develop and implement an approach to secure competitors and prospects business in the shortest time possible, by establishing Prospects pipeline to support this approach and target them accordingly.

Qualification and assigning of leads to various Sales channels, Telesales, Field Sales, MCE & NCM.

Team Lead US visa section

Processing of all inbound and outbound shipment for Chevron Nigeria across Nigeria and the rest of the world.

Management of team to ensure all KPIs are met within the DHL Express and US embassy SLA.

US visa section

* Sales Representative DHL International NigeriaMarch 2013 – June 2013 Nigeria*Grew sales tremendously by aggressively hunting door to door, market penetration and business drive within my territory (timely won multimillion naira deals from various SMEs within Lekki alone.