Samson Bashorun Email & Phone Number

A result-driven, self-motivated, and resourceful individual with an in-depth knowledge of customer service skills which is second to none, due to my ability to listen and understand people at all levels. Well presented with excellent communication skills and having a commercial approach to solving problems and developing new ideas.

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  Control Room Operator

  Corps Security

  Apr 2014 - Present - London, England, United Kingdom

  • Operation of CCTV systems in a professional manner.• Conducting regular audits of security systems to ensure that all equipment is in working order.• Respond to emergency services when required.• Ensuring that all Officers are of a high professional standard and in possession of their SIA license cards. • Respond efficiently to emergencies including fire and bomb scares, ensuring staff is always kept fully informed.• Maintain continuous monitoring of site radio systems, making sure it always adhered to.• Aid third party contractors and visitors ensuring all site procedures and policies are adhered to.• Manage and maintain site records/reference materials including health and safety records, Incident forms, and site occurrence book.• Attend to incoming telephone calls in and out of hours and direct to the appropriate department.• Manage and response to alarm activations received in the control room.• Appointed as a single point of contact (SPOC) during all fire alarm activation out of hours.• In charge of managing Staff request cases and tickets assigned to the Security team via Concept evolution.• Provide support to the Security team and Duty Security Manager by planning and managing all shifts calendars.• Undertake responsibility of Duty Security Manager when out of office.• Manage and store Security and CCTV legal documentations.• Manage and produced Staff, Freelance and Contractors pass via Win Pak system.• Ensure all Keys and Radio’s issued are returned and signed off in line with site procedures.• Liaise closely with statutory authorities, dealing with incidents and provision of information.• Ensure contractors are working in a safe manner in compliance with site rules and under the site-permit work system.

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  London South Bank University

  Housing Studies