Diana-Lorena Dinu Email and Phone Number

• Managed eCommerce projects, software implementations, and feature development for existing systems, including complex projects like new warehouse construction, with a direct impact on customer experience. • Collaborated with international teams (China, Germany, Romania) and multiple internal departments (Legal, Accounting, Marketing) to ensure project success, understanding company priorities to effectively prioritize projects and resources. • Expanded the support team by adding new developers, created job descriptions, defined roles and responsibilities, determined clear deliverables, and managed recruitment, including making difficult personnel decisions. • Led the integration of business requirements into systems, particularly for marketing campaigns such as "Click and Collect," ensuring compliance with business rules for promo campaigns, while monitoring the quality level of delivered products and services to meet contractual requirements. • Evaluated time, costs, and reviewed project budgets, managed resource allocation, and handled end-of-month billing for development resources. • Ensured consistent communication within the team, accurately reported progress, managed risks and issues with timely escalation, and maintained strong relationships with customers, stakeholders, and the development team. • Utilized Jira, Confluence, and Waterfall methodologies extensively; identified Agile as less suitable for their specific projects.

•Managed and oversaw various types of projects, including construction, event planning, software implementation, and digital transformation, from conception to completion.• Collaborated with cross-functional teams (HR, IT, Marketing, Legal, Accounting) to achieve project goals efficiently, ensuring timely delivery of all project milestones.• Led construction projects, gaining in-depth knowledge of construction materials and processes. • Managed certifications, securing two significant certifications (Quality and Kitchen-related).• Implemented Total Soft software for both Horeca and Accounting departments, improving operational efficiency and streamlining processes.• Led the deployment of a locally developed communication software (CRM-like) for teachers.• Developed training materials for staff on new software tools and updated internal school regulations and procedures, especially during COVID-19, in collaboration with HR, to meet new safety standards.• Introduced digitalization initiatives across various departments, standardizing processes and eliminating redundant actions by creating a uniform structure for responsibilities in Excel, leading to more efficient operations.• Used an internal Project Management tool and Zoho for managing project phases, ticketing, and process improvements. • Implemented a ticketing system initially for IT and later scaled it to other departments, collaborating with Zoho representatives to enhance process efficiency.• Applied Agile project management methodologies, with Zoho Projects being the primary tool, ensuring all project phases were followed up effectively, with regular reporting to project owners and top management.• Implemented a master data table across departments to map processes and improve workflow. This served as the foundation for writing procedures and policies.• Led launching new online marketing campaigns, defining action plans, roles, and responsibilities through Zoho Projects.

• Led cost reduction projects by coordinating cross-functional teams, each responsible for different vehicle components (e.g. bodywork, tires, engine). • Managed teams from the ideation phase to final product production. • Organized and supervised the work of over 60 team members across various departments including Engineering, Purchasing, Design, Costing, Marketing, Logistics, and Process. • Ensured all teams were aligned with project goals and timelines. • Calculated the cost and investment of new vehicles, collaborating with Cost Analysts and other experts to ensure accurate budgeting. • Managed vehicle Bill of Materials (BOM) creation and component sourcing, conducting design-to-cost analyses at each project milestone. • Compiled and presented periodic project status reports to top management, detailing the current costs and progress. • Conducted market analysis for each part, aiding in decision-making on whether to proceed to production. • Utilized Agile project management methodologies, working in sprints to ensure timely delivery of project milestones. Managed project contingencies, risks, and opportunities effectively throughout the project lifecycle. • Played a key role in the launch of the new Duster model in Brazil, within the first three months of employment, marking one of the largest projects managed over a span of 1 year and 3 months. • Managed quotations from the first Request for Quotation (RFQ) to the final supplier selection. Oversaw sourcing management for all BOM components, ensuring alignment with project cost and quality requirements. • Ensured the accuracy of all project data, organized presentations, and presented new vehicle models to stakeholders. Worked closely with designers, cost analysts, and other experts to refine project details.

• Managed and set up commercial conditions for clients in Spain based on validated contracts. • Participated in feasibility studies for new commercial conditions and suggested alternative solutions to improve process efficiency. • Ensured accurate execution and traceability of financial transactions related to commercial contracts, maintaining compliance with legal, fiscal, and accounting rules. • Calculated and processed quarterly bonuses for clients based on their sales volumes and commercial conditions. • Analyzed, validated, and addressed customer claims related to commercial conditions, proposing corrective actions and improvements where necessary. • Generated specific reports, such as the Car Dealers Report and Check-up Conditions Report, and ensured all supporting materials were properly archived according to country-specific regulations. • Updated prices and set payment terms as requested by the Credit Department, ensuring accuracy and prompt response to market requests. • Worked closely with Sales, Legal, Pricing Manager, and Controller teams to ensure accuracy and efficiency in commercial contract management.

• Translated business queries and requirements into actionable reports and analyses. • Ensured data accuracy and prepared data for import into Excel databases, particularly for SNK data. • Provided ongoing tracking and reporting on ASD (sell-in data) and 3PD (sell-out data) metrics, including volume, revenue, net selling price, distribution numbers, and VPO evolution across various channels. • Monitored MHP implementation status against set objectives. • Contributed to the development of trade channel strategies, annual promotion plans, and their execution and evaluation.

-Monitoring cargo movement through the tracking system -Responsible for all duty customs sales and tax functions, including certification and verification, drawback, and compliance with governmental agencies- Arranges transportation and forwarding services for all orders to ensure material is delivered as per schedule