Samson John Email & Phone Number

* Actively monitoring business transactions for business decision-making.* Actively monitoring service uptime to ensure customer satisfaction is maximized.* Professionally liaising with cross-functional teams to ensure smooth cohesion and business success.

Nigeria

* Swiftly assist with product integration and onboarding.* Ensuring customer complaints are treated at different severity levels.* Accurately troubleshoot for customers and ensure product optimal functionality.* Swiftly attend to customers' inquiries and treating professionally to ensure customer satisfaction.* Vast knowledge of different communication channels to ensure wide reach to customers.

Lagos, Nigeria

• Efficiently conduct the implementation of QMS and ensure compliance to the ISO 9001 standard• Carefully conduct internal audit on the management system of the organisation • Carefully prepare amd review organizational policies, processes and procedure to ensure customer satisfaction • Ensure quality delivery of products and services • Carefully conduct analysis required to ensure 100% customer satisfaction • Test products and services to ensure it meets 100% requirements

Lagos, Nigeria

• Carefully coordinated KYC verifications meeting 95% targets daily.• Carefully handled customers' data for proper reporting

• Coordinating projected charity outreaches for the organization • Preparing media messages for the organization• Handling all social media handles for publicity and proposals.• Liaise with intending sponsors and partners on social responsibility.

Ondo State, Nigeria

• Managed the administrative information of the company.• Organized and coordinated seminars, meetings and trainings • Conducted interview and hiring of new staffs.• Prepared staffs payroll and taxation payments.

Lagos-Benin Express Way, Ore

• Drove product sales and hit the set target • Increased sales by 30% ROI• Promptly attended to customers complaints and requests.• Closely supervised sales representatives and ensure good customer relationship

Nassarawa, Nigeria

• Served as principal corper at GSS Rukubi, Doma LGA.• President of Environmental CDS, Rukubi Area.• Explicitly taught Biology and Agricultural Sciences • Coordinated organized social activities such as; quiz, debates and spelling bee during the extra curricular activities period.

Ilesha Road, Akure

• Prepared a fish farm feasibility study and set up the fish farm to a functioning standard

Futakure

• Actively involved in the Rhizipisciculture project between FUTA and Auburn University.• Involved in fish breeding and processing.• Involved in fish marketing.• Involved in feed formulation and production.