Relationship Management Officer
CurrentDrive and manage the execution of sales strategies, customer acquisition process in order to meet, exceed portfolio growths and cross sell targets.• Identifying potential business clients, keeping business relation and converting them to actual customers of the business.• Marketing of our Digital products to prospective and already existing clients, educating and advising on the best financial decisions as it relates to their finances, investment and wealth management.• Granting Loans to customers after successfully getting data on the customer capabilities and mapping out strategies for the repayment of this loan, and also strategize on Loan/Debt Recovery.• Monitoring of Customers and Business Transactions on the Database, while maintaining accurate customer records.• Collaborate with cross-functional teams to resolve customer complaints promptly. • Identify customer’s financial and other banking needs and building effective relationships with client