Samson Oke Email & Phone Number

Toronto, Ontario, Canada

• Microsoft Azure Management; Intune administration, MFA Authentication setups.
• Microsoft Office 365 Admin portal administration
• Cisco Webex Administration Portal Management
• Cisco Meeting room unit upgrades and conversion to Teams OS
• Assisted with various technology projects including Tenant Migrations, Office Moves, Meeting room upgrades, Service Now Implementation.

Toronto, Canada Area

• Detailed and accurate logging of support calls within the Remedyforce/Salesforce and ServiceNow.
• Responsible for the purchasing, tracking, receiving and vendor communication for all IT hardware equipment using Coupa and JD Edwards
• Leading the yearly laptop refresh project to ensure all systems are up to date and compliant with security standards.
• Assisting with onboarding processes including ordering equipment, laptop setups, desk setups and … Show more
• Assisting with onboarding processes including ordering equipment, laptop setups, desk setups and New Hire Orientations.
• Coordinating with vendors for yearly software renewals of business applications (Adobe, AutoCAD, Bluebeam, Sketchup etc) Show less

Toronto

• Provides support to Employer Relations Team (Co-op & Career Services) -Job development project -Employer Database Management -Employer outreach (through email, phone call and etc)
• Involved in Project scheduling, planning and execution
• Maintenance of proper records and reports
• Provides one-on-one support for students regarding myCareer access and functionsMAJOR PROJECTS:
• Winter 2017 Co-op Job… Show more
• Winter 2017 Co-op Job Development

Calgary, Alberta. Canada

- Carried out various system maintenance as well as backups routines.- Consistently deployed new computer systems for various clients based on specific requirements- Professionally installed major Dental Software application such as; Gold Dental Management, Clear dent, Kodak, CADI etc...- Replaced faulty hardware parts in computer systems (mostly Dell.

30 Adelaide Street, Toronto

- Utilized and monitored Sales force ticketing systems to resolve user complaints.- Resolved users' issues either remotely or on-site within the head office. These issues range from display (monitor) to applications. - Received, shipped, unboxed and deployed New Lenovo laptops (Model T440s), Desktops (P300), All-in-one PCs (M93z), Microsoft Surface Pro.

Toronto, Canada Area

- Onsite desk support performing IMACs, cable management and incident (ticket) resolutions.- Installed windows 7 images on new thin/thick clients.- Strict compliance with hospital's hygiene policy, especially on entry to patients' space when doinginstallations.- Entire relocation as well as upgrades of workstations and devices from one area of the hospital.

315 Front Street West Toronto.

• Reclaimed excess un-utilized SAN Storage spaces from clients while ensuring that the Service Level Agreements (SLAs) are met. This entailed negotiating with them.
• Made use of tools like VMware VSphere client, RV Tools, PEGA and One Source to analyze and monitor the storage use/consumption.
• Built and configured over 200 Virtual Servers according to the client request received on PEGA. The Microsoft server versions include; Windows 2003 (Standard and Enterprise – x86 & x64), Windows… Show more
• Built and configured over 200 Virtual Servers according to the client request received on PEGA. The Microsoft server versions include; Windows 2003 (Standard and Enterprise – x86 & x64), Windows 2008R2 (Standard and.

Diploma, Information Technology Professional

Bachelor'S Degree, Computer Technology