Samson Olanipekun Email & Phone Number

Lagos, Nigeria

Lagos State, Nigeria

• Project Lead: Full Feeder Franchising Implementation under the FIFO initiative.
• Project Lead: Customer Care Franchising, DT Franchising, Debt Collection Outsourcing, RPE Franchising.

Lagos, Nigeria

 Implementation and management of 26 Customer Care (IE Connect) Franchise Model. Implementation and management of Revenue Protection and Enforcement Franchise Model. Implementation and management of Outsourced DT Franchise Model. Implementation and Management of Debt Collection Franchise Model

Lagos, Nigeria

 Delivered thoughtful insights and reporting on the performance of 9 payment channels aggregator. Digitized and modernized payment processes by expanding the payment channels into digital platforms. Identification, prospecting, recruiting, and on-boarding new channel partners and agents.

Edo State, Nigeria

• Developed Strategies for identification, profiling and recruitment of payment channels agents.
• Analyzed, documented, communicated, and validated business and system requirements for platform applications.
• Developed framework for transaction reconciliation and dispute resolution

Benin City, Edo, Nigeria

 Automated commercial reports such as collection analysis report, Energy Adjustment report and customer account maintenance. Automation and Deployment of Billing Report. Delivered Visualization tool to track Maximum Demand Customers Energy Consumption. Collaborated with Commercial team to track and visualize Performance as well as Leakage Analysis