• Monitor, maintain, support and repair customers' data and internet networks including firewalls, load-balancers, VPNs, WANs, DNS, switches and routers.• Provides expertise required for the day-to-day and routine troubleshooting and maintenance of the LAN Infrastructure, Videoconference, Firewalls, VPN, Remote Access, Telephony Infrastructure and Network monitoring systems, working with other groups within IT to complete operational tasks.• Plan and perform changes on firewalls… Show more • Monitor, maintain, support and repair customers' data and internet networks including firewalls, load-balancers, VPNs, WANs, DNS, switches and routers.• Provides expertise required for the day-to-day and routine troubleshooting and maintenance of the LAN Infrastructure, Videoconference, Firewalls, VPN, Remote Access, Telephony Infrastructure and Network monitoring systems, working with other groups within IT to complete operational tasks.• Plan and perform changes on firewalls, load-balancers, switches and routers.• Resolve customer network outages. Recommend and perform remedial actions to prevent similar future troubles.• Document network moves, additions and changes. Maintain accurate records of network problems reported and resolutions provided for future reference.• Develop and implement innovative approaches that present ongoing benefits in areas of improving system/network manageability and reliability.• Review daily logs for managed devices.• Escalate tickets to Vendors to have defective services and or hardware replaced.• Diagnoses and performs analysis on larger-scale problems (e.g. remote access is not working, affecting multiple users), analyzing the individual components that may be contributing to the problem.. Show less

 Provisioned resources using CloudFormation templates such as VPC, EC2, Route 53, Security groups, ELB etc. Implemented dynamic CFI with mapping enforced Developed and leveraged baseline and custom guardrails, policies, centralized policy enforcement, tagging policies and a well architected multi account environment.  Used AWS Budgets to set custom budgets for tracking costs and usage of resources in AWS account, setting up alerts by email when actual or forecasted cost and usage… Show more  Provisioned resources using CloudFormation templates such as VPC, EC2, Route 53, Security groups, ELB etc. Implemented dynamic CFI with mapping enforced Developed and leveraged baseline and custom guardrails, policies, centralized policy enforcement, tagging policies and a well architected multi account environment.  Used AWS Budgets to set custom budgets for tracking costs and usage of resources in AWS account, setting up alerts by email when actual or forecasted cost and usage exceeded budgeted threshold. Built serverless architecture with Lambda integrated with SNS, Cloudwatch logs and other AWS services. Leveraged automated DevOps tools deployment and Blue-green deployment patterns and strategies Configured CI/CD Pipelines using Jenkins connected to Github and build environments (Dev, stage & Prod) Implemented IAM best practices and role based access control  Deployed and configured infrastructure using Terraform and Ansible Built serverless architecture with Lambda integrated with SNS, Cloudwatch logs and other AWS services. Leveraged automated DevOps tools deployment and Blue-green deployment patterns and strategies Configured CI/CD Pipelines using Jenkins connected to Github and build environments (Dev, stage & Prod) Implemented IAM best practices and role based access control  Implemented AWS Organization to centrally manage multiple AWS accounts including consolidated billing and policy based restrictionsImplemented Control Tower Preventive and Detective guardrails and leveraged Account Factory, integrated with Lambda for new AWS account creation and setup.  Setup Ansible control and slave nodes and developed playbooks to automation configuration of servers across environments.  Implemented Jenkins, GitHub and Git for version control, code build, testing and release and CI/CD. Monitored end-to-end infrastructure using CloudWatch and SNS for notificationUsed AWS system manager to automate operational tasks across AWS resources Show less