Samson Thomas Email & Phone Number

I am an Electronics and Communication Engineer graduated in MAY 2015 ( Kerala University ), looking for full-time employment. GMAIL - samsonthomas619@gmail.com or +971553287815 UAESystem administration professional with 3+ years of experience (both Linux and Windows) . Handled servers , installations, configurations, troubleshooting, updates, patching, logs checks, Antivirus Updates, L1 and L2 supports, monitoring NOC department, escalations .Responsible for System administration:-User administration (setup and maintaining account)Maintaining systemVerify that peripherals are working properlyQuickly arrange repair for hardware in occasion of hardware failureMonitor system performanceCreate file systemsInstall softwareCreate a backup and recover policyMonitor network communicationUpdate system as soon as new version of OS and application software comes outImplement the policies for the use of the computer system and networkSetup security policies for users. A sysadmin must have a strong grasp of computer security (e.g. firewalls and intrusion detection systems)Documentation in form of internal wikiPassword and identity managementL1 Support Engineer :-Alert Monitoring, Reporting and EscalationsIncident Management ProcessFirst Line Support (Logging, Triaging, prioritization, tracking, and routing incidents reported by users) - this is primarily a service desk kind of environment in which tickets are logged through any of the channels like phone, web, email, text etc. Responsible for customer interactions and Respond SLAThey escalate the incidents to L2 if not resolvable by L1.ResponsibilityMonitor the event alerts and notify to the concerned team and process the requests from the end users to level 2 and level 3 support engineers.Monitor the availability of the Database events like DB availability, Instance availability and the space availability of disk drives and file systems.Monitor the Oracle Alert logs files, transaction logs and backup logs.Monitor the database related activities, respond calls from the Application support and developments teams.Monitor the backups, recovery errors, respond to the request regarding the restoration of the DBMonitor the metric alerts, performance related issues like high CPU utilization, Application performance,high Memory utilization, Application tuning and Query tuning. Acknowledge the request for DB stop/start, user creation and grant specific data access to user.#systemadministrator#mysqul#scripting#Linux

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  University Of Kerala

  70 Gpa