Overall responsible for the Sales, Distribution and Marketing of Retail Life Assurance in the Bancassurance business through the development and execution of the agency’s strategy for business growth in this area. The role drives synergy with other business heads for Bancassurance support and broader organizational strategic planning to ensure competitive positioning of the bank in its target markets.

To market and sell Coaching programs and services in liaison with the Director Coaching and Executive Education (the Heads of the other units -Custom Solutions, open programs, entrepreneurial programs , public sector unit and in the Regions) and the academic programs on tailor-made coaching programs while building and cultivating sustainable key relationships with potential public and commercial partners, nationally and regionally. The ideal candidate would need to have considerable experience in coaching, consultancy solutions, client advisory, proposal writing and presentation.

Responsible for providing strategic Leadership to departmental managers on operations issues, managing processes and procedures and ensuring proper operational controls are in place. Duties and Responsibilities: • Effectively managing the Operations team to develop, implement and maintain the appropriate customer solutions• Developing and managing client relationships in order to maximize Company sales and revenue across all products and services.• Providing support to the Sales team to enhance their understanding of customer development and network expansion.• Overseeing and aggressively researching and analyzing market data to identify potential partnerships that align with business objectives.• Establishing team goals and developing tracking metrics.• Developing strong internal relationships with all functional areas of the company.• Partnering with the Legal Manager to ensure compliance with agreed SLAs & company specifications.• Overseeing effective contractual and working relations with agreed third party contractors and/or Vendors.• Establishing strategies around direct cost minimization within the Kenya operations.• Recruiting, developing and retaining staff, partnering with Senior Management and Human Resources.NOTABLE ACHIEVEMENTS• Increased revenue by 65% with vendor and project negotiations• Realized a 19% improvement of effectiveness through improved scheduling, quality, and communications.• Successfully resolved employment turn-over by 80% through creating incentive and training programs.• Re-engineered organizational policies, procedures and processes with objective to increase revenue by 55%• Reduced manpower requirements by 27% and overtime by 73 % while increasing production by 12%.• Created and implemented a strategic business plan for profitable growth• Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts

Overall Position: Responsible for managing the organization’s business development ensuring consistent and rapid growth in sales across all channels.Duties and Responsibilities:Developing short and long term value based business strategy:• Management of all strategic and operational Marketing and Customer Relationship activities.• Driving the implementation of the strategy to ensure that it aligns with the functional areas under direct control to the overall strategy of the organization, ensuring all targets are achieved.• Maximizing profitability across the current and future products, and channel portfolios.• Ensuring implementation and execution of all sales and marketing strategies of the entire organization.

April 2016 – September 2018: Old Mutual Kenya, (now UAP Old Mutual Group), a leading Pan-African financial services company and the largest non-bank financial services provider in Africa.Position: Regional Sales Manager (Affluent Business)Overall Position: Responsible for the overall leadership of the sales team, budget compliance and financial goals set for the team to achieve growth and profitabilityDuties & Responsibilities:• Developing regional sales strategies and plans to drive sales initiatives and delivery on projected results.• Recruiting Sales Managers and Financial Advisors.• Ensuring continuous Training and Development of Sales Managers and Advisors.• Planning and overseeing performance management for the entire work force in the region.• Ensuring compliance with regulatory requirements and adherence to organization’s policies and • Overseeing Health and safety needs of the regional team and ensuring that they are working in a conducive and safe working environment.

Position: Sales ManagerOverall Position: Responsible for the overall leadership of the sales team of over 30 financial advisors, driving sales in order to meet budget and financial goals set for the team to achieve growth and profitabilityDuties & Responsibilities:• Involved in the Recruitment and retention of Financial Advisors• Was responsible for the Strategic thinking, identification and organization of events and meetings that would create prospecting platforms for Financial Advisors• Responsible for monitoring competitor activity and advising the business on opportunities/threats that were presented by such activities.• Acquisition of new individual life clients• Retention of existing clients to ensure commercial viability of existing portfolio• Accurately and timely generated productivity reports• Enforcement of performance management processes as specified by the business• Ensured compliance of the sales force as required by law i.e. COP, IRA• Managed, developed, coached, controlled and motivated the sales force to develop their skills to ensure that a high professional standard is achieved and monthly sales target and KPI targets are met• Ensured targets are delivered through people management, performance review, reward and individual recognition• Provided on-the-ground support for sales agents as they generated leads and closed new deals• Met with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them

Duties and Responsibilities: • Designing and Implementing the Bank’s Branch strategies in order to increase revenues and ensure profitability, while maximizing customer satisfaction at Branch level. • Leading branch staff by implementing training, engaging in proactive problem solving, and ensuring company compliance.• Supervising staff in operations such as account management, customer service, financial operations, and other bank functions.• Monitoring all balances and deposits to ensure that all money in the bank is accounted for and the proper procedures are followed at all times• Collecting outstanding debts from clients and achieving collection targets to ensure positive cash flow. • Maintaining debtor’s book to ensure that the debt status is accurate and latest. • Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs • Presenting sales, revenue and expenses reports and realistic forecasts to the management team • Identifying emerging markets and market shifts while being fully aware of new products and competition status• Developing and implementing new sales initiatives, strategies and programs to capture key demographics• Providing daily report of field sales success and communicating data to superiors• Continually assessing then current business distribution channels, developing and evaluating their performance and managing conflict while ensuring alignment with territory plans.

Started my career at entry level as a clerk and rose to leadership level - Manager, Cash Monitoring Services with several recommendations for delivering exemplary achievements.