Samson Heng Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

• Lead, mentor, and manage 8 direct and indirect reports, fostering a positive and high-performance work environment.
• Collaborate with the Directors to develop and execute strategies that drive performance and growth.
• Oversee the daily operations of the organisation, ensuring efficiency and effectiveness by coordinating with cross-functional teams to align business objectives and deliverables.
• Streamline processes and implement strategic initiatives to achieve organisational goals.
• Develop and implement operational policies and procedures to enhance productivity.
• Monitor and analyse operational performance, identifying areas for improvement and implementing solutions.

Auckland, New Zealand

• Drive sales growth by managing an inbound and outbound sales team of 8 direct reports.
• Provide guidance, support, and motivation to the inbound sales team of 5 Sales Executives and the outbound sales team of 3 Business Development Executives to achieve individual and team goals.
• Develop and execute sales strategies to ensure the achievement of sales targets.
• Monitor sales performance and analyse data to track progress against targets.
• Prepare and present sales reports, forecasts, and performance analyses to the Senior Leadership Team.
• Analyse market trends and competitor activities to refine sales tactics and identify growth areas.

Auckland, New Zealand

• Listed 31 properties and successfully sold 25, showcasing a robust track record of closing transactions.
• Achieved Ray White’s prestigious Alan White Elite Status for gross commission income exceeding $750,000 in 2021.
• Guided clients through the listing and selling of residential properties in Auckland, leveraging extensive local market expertise.
• Conducted thorough market analysis to provide accurate property valuations and stay informed on market trends.
• Listed and marketed properties effectively, creating compelling descriptions and utilising targeted promotional strategies.
• Organised and led property showings, effectively presenting features and benefits to potential buyers.

Auckland, New Zealand

• Launched real estate career, achieving notable success by selling 18 properties in the first year.
• Enhanced performance in the second year, selling 29 properties and generating over $60 million in property sales.
• Performed duties and responsibilities similar to those held at Ray White Orakei from 2021 to 2023 listed above.

Auckland, New Zealand

• Develop and market new business opportunities for both new construction projects and renovations.
• Supervise construction projects to ensure adherence to deadlines, productivity standards, and compliance requirements.
• Plan and coordinate all aspects of the construction process, including creating a detailed timeline and conducting daily progress reviews.
• Develop and continually review the project budget to schedule deliverables and estimate costs effectively.
• Negotiate contracts with all parties and ensure adherence to contractual performance conditions.
• Recruit and evaluate staff and contractors to ensure compliance with established standards.

Auckland, New Zealand

• Executed trading strategies for gold, silver, platinum, and palladium bullion on behalf of New Zealand Mint, serving a global client base.
• Implemented cost-effective hedging strategies to mitigate risk and optimise pricing for the company.
• Analysed market pricing dynamics for commodities to provide expert advice and education to clients on buying and selling transactions.
• Cultivated and maintained client relationships to facilitate upselling and cross-selling of bullion products through financial market trading and advisory services.
• Managed client storage boxes and adhered to security protocols, ensuring clients’ access to their safety deposit boxes.
• Collaborated with the Finance department to ensure the smooth and efficient processing of financial transactions and stock movements.

Auckland, New Zealand

• Managed and led the establishment of a start-up financial brokerage firm in Auckland, coordinating closely with the Parent Company’s London office.
• Coordinated across departments to ensure operational efficiency and the achievement of firm objectives.
• Addressed client requests and provided information on company policies and available investment products.
• Conducted Know Your Client (KYC) and Anti-Money Laundering (AML) procedures, ensuring proper documentation and sanction checks for each client.
• Demonstrated and trained clients on the efficient use of the online platform.
• Communicated with shareholders regarding investment products and platform enhancements.

Auckland, New Zealand

• Maintained and nurtured relationships with clients and investors to ensure satisfaction and loyalty.
• Acquired new individual, institutional, and corporate financial traders by delivering educational seminars and networking presentations.
• Promoted online currency and commodity trading opportunities to expand market reach.
• Managed client accounts, providing daily technical support, financial market summaries, and efficient account management.
• Identified and developed new opportunities within the existing client base to enhance trading activities.
• Contributed to the improvement of business development strategies, processes, and procedures across all departments.

Auckland, New Zealand

• Instructed swimming to a diverse group, including inexperienced swimmers and individuals with disabilities, spanning from school-aged children to adults.
• Performed lifeguard duties, overseeing swimmers and ensuring their safety in the pool.
• Coached experienced swimmers, offering mentorship and advanced technique advice to enhance their performance.

Bachelor Of Commerce, Finance

National Certificate Of Educational Achievement Level 3, Accounting, Calculus, Economics, English And Statistics