Samson L. Email & Phone Number

Menlo Park, Ca

San Francisco Bay Area

AT&T Laboratories (Amick Brown, LLC)Overhauled and streamlined project processes, systems architecture documentation and requirements, metrics reporting structures, SLA process agreements, milestones, bug reporting criteria, cross-project activities, and equipment release delivery. Measurable results include less re-work and documentation and communications overlap while maintaining client vendor and organizational hierarchy integrity.- Forward plan network release build activities, strategies, and objectives for all impacted products and services.- Measure, monitor and maintain progress to ensure releases are delivered on time and in alignment among organizational teams.- Communicate key project plans and requirements to stakeholders acting as a liaison between internal organization groups, external client vendors, and senior management. - Manage risks and issue resolution that affect release scope, schedule, and quality.

San Francisco Bay Area

QA Test Lead (2012 – 2017) | Sr. QA Test Engineer (2008-2012)Initially hired as a QA Test Engineer to support AT&T’s growth on their upcoming U-verse IPTV platform. After one year, I was promoted to Senior QA Test Engineer and helped mentor team members both on and offshore growing the team from 5 to 12 members. Three years later, I acquired the position of QA Test Lead supporting AT&T Laboratories and forming a brand new testing team from the ground up.- Spearheaded the development of a cross-functional restructuring effort focused on the retiring, merging, and re-tooling of test and support team members to better align the efforts of the organization. Increased the skillset and productivity per worker reducing the need to hire additional resources.- Successfully tested and deployed over 30 software/network releases using industry standard testing and development lifecycle methodologies, documentation and reporting, as well as configuration and troubleshooting tools.

San Francisco Bay Area

Part of a 2-person technical support team focused on performing quality assurance and performance load testing for new/existing customer builds enhancements/issues. Worked alongside Senior Architect and Senior Partners in the investigation and troubleshooting of major software issues and defects.- Acted as the company’s advocate in the retaining of customers for future products by providing exceptional customer support services.

San Francisco Bay Area

Participated in the first central development team in our organization successfully delivering and deploying a fully functional web-based system for our client base leading to future project procurement. - Implemented High Performance Transformation Methodologies with senior management directly fostering new habits and re-tooling of client organizations. - Authored, developed, and configured software development designs, updated code integration and test scenarios.- Served as the company’s location lead, organizing community meetings for executive visitations, mentoring new location hires, and information sharing on company initiatives.

Bachelor'S Degree, Computer Science, 3.30+ Gpa

Activities and Societies: Golden Key International Honor SocietyCompleted courses: Object Oriented Programming(C++, and Java), Data.

Minor, Multimedia, 3.80+ Gpa

Completed courses: Digital Imaging (Photoshop/Illustrator), Digital Video and Audio (Final Cut Pro), Web (Flash, Dreamweaver), 3D (Maya).

Certification, Computer And Information Sciences, General, 97.84% Gpa

Please see Certification, Courses, and Projects under accomplishments. Coursera is a venture-backed, education-focused technology company.

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies, 3.50+ Gpa