Samson Lee Email & Phone Number

Brisbane, QLD, AU

Indooroopilly, Queensland, Australia

• Support all administrative tasks relating to the Retail Training Program
• Managing Retail Training Program, co-ordinating facilitators to ensure smooth delivery
• Create and facilitate various development offerings to Retail Training Leads and In-Store Mentors
• Actively coaches and shadows the Retail Training Leads and provide timely feedback to upskill the bench, ensuring high quality and consistent facilitation of KLRTP and ERTP.

Indooroopilly, Queensland, Australia

• Supporting store hiring across the “North Region” (Queensland, Newcastle, Canberra, Tasmania)
• Collaborate with store hiring managers in recruitment strategy during peak and off-peak seasons
• Work closely with the other regions’ partners, as well as the talent acquisition team, be the go-to point of recruitment contact within store clusters to support change efforts
• Provide thought partnership to make informed decisions about future enhancement in future recruitment process… Show more
• Provide thought partnership to make informed decisions about future enhancement in future recruitment process, tools and other offerings Show less

Indooroopilly, Queensland, Australia

• Responsible for end-to-end hiring of educators and key leaders for the store
• Implement continuous training/ mentorship for the leadership team in store in efficient sales floor leading, KPI reporting, and coaching
• Facilitate and create content for regional development days for Key Leaders and Educators
• Responsible for all store results, growth and performance management, managing a headcount of 20-35 depending on seasons

Brisbane, Queensland, Australia

• TTT (Train the Trainer), conduct and facilitate online onboarding training (KLRTP) for Key Leader hired or promoted across the market (AUNZ)
• Conduct and facilitate online onboarding training for educators (ERTP) hired across the market
• Work closely with the market learning partner, collaborate on the training program curriculum
• Implement in-store training/ mentorship for new hires/ promotions with the local store

Brisbane City, Queensland, Australia

• Sales floor leading, allocating suitable personnel in store according to their strengths and weaknesses, ensure accountability in their roles and responsibilities.
• Monitoring customers satisfaction and different retail metrics, create sell through strategies, and leading the team to work towards goals
• Provide continuous training and development towards educators through giving feedback, documentation (coaching logs) and follow-up with next steps
• Driving sales through product… Show more
• Driving sales through product seeding within the community Show less

Brisbane City, Queensland, Australia

• Provide the best guest experience, ensuring a seamless and hassle free shopping experience for guests in the highest volume store in Brisbane
• Provide induction training to new hires in store
• Assist in community event, build connections with both instructors and students in local gyms and studios
• Visual merchandising, outfitting mannequins in display windows and participate in deciding store settings
• Process day to day retail cashier transactions

Kowloon, Hong Kong SAR

• Named ACE superstar award in 2021 for offering extraordinary guest experiences
• Administrative work including preparing presentations every month as an asset protection lead
• Assist leaders and managers in interviews through the hiring process with external applicants
• Assist in community event, build connections with both instructors and students in local gyms and studios
• Visual merchandising, outfitting mannequins in display windows and participate in deciding store… Show more
• Visual merchandising, outfitting mannequins in display windows and participate in deciding store settings Show less

St Lucia, Queensland, Australia

• Be responsible for all transactions regarding the society's operations
• Bookkeeping for a tier 2 society (i.e. yearly turnover of 20-100K)
• Budgeting, and approval of budgets for the society's events
• Conduct final decision making as a member of T3 (President, Secretary, Treasurer) for the society

St Lucia, Queensland, Australia

• Organised various day and overnight events of up to 80 Participants
• Coordinated with different departments in marketing scheduling, financial budgeting and decision making
• Conduct briefing towards helpers and ensuring all logistics are in place
• Performed as an event overseer, executing the event smoothly

Hong Kong SAR

• Tutoring primary to high school students on:
• Accounting (IGCSE, GCE A- Level, HKDSE)
• Business Studies (IGCSE, GCE A- Level, HKDSE)
• Economics (IGCSE, GCE A- Level, HKDSE)
• English Language (IGCSE, HKDSE, IELTS)

Kowloon, Hong Kong SAR

New Territories, Hong Kong SAR