System Architect
Current-Developed an algorithm leveraging Natural Language Processing (NLP) to enhance Part-of-Speech (POS) tagging and streamline processing tasks.-Designed a database store and system, empowering users to effortlessly store and monitor their generated documents which contributed to 70% user retention.-Conducted comprehensive training sessions for the support staff, equipping them with an in-depth understanding of the referral program, enabling them to effectively address customer inquiries and concerns.-Rigorously conducted security and functionality testing on newly implemented systems to guarantee both robust security and seamless operation in alignment with design specifications.
Jun 2021 - Present
