Samson Scheller Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

- Focusing on driving adoption and ensuring a successful digital experience for Independent Film and Television productions - Manage a team of CSMs to help optimize product adoption and growth.- Track Monthly and Quarterly KPI for Product Adoption and Product Usage.- Create Weekly and Quarterly Progress Reports for Executives to review.

- Drive Plus Product adoption with Independent Film and Television studios. Maintain an 85% Product Adoption and Retention Rate. - Enable successful roll-out of Products to customers, including sharing and developing relevant creative assets, brainstorming ideas, and attending launches virtually.- Maintain a regular cadence with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement.- Advocate internally for customers to ensure the resources they need to be successful throughout their Cast & Crew experience are engaged, and that customer-focused product decisions are made.- Track, report and communicate product adoption, customer health and engagement metrics for assigned customers to internal stakeholders.- Serve as key escalation point for critical issues pertaining to product use and completion of payroll for customers.

Los Angeles, California

- Manage a portfolio of 12 strategic customers.- Project Manager for large scope projects for customers including circuit-wide software upgrades, new product deployments, new site openings, and third party integrations. - Collaborated with customers to develop customized mobile apps, websites, subscription programs, and Food + Beverage designs.- Maintained Customer Records, Sales Opportunities, and Project Details via detailed CRM Tracking.- Served as an escalation point for critical issues impacting customer success, driving subsequent risk mitigation.- Interviewed incoming team members, and advised in the hiring process for the team. - Led personally curated training sessions on Vista products and communication skills.- Frequently travel to trade shows and out-of-state customer offices.

Beverly Hills, California

- Assisted on the desk of the Head of the Theatrical Talent Department. - Coordinated weekly department meetings.- Maintained thorough calendars for both clients and managers in the department.- Booked travel for clients, client’s families, and other representatives.- Secured jobs for clients from daily pitches to casting directors and producers.- Lead conference calls regarding client development.- Attended Talent Showcases to scout prospective clients.

Greater Los Angeles Area

- Work closely with a veteran Hollywood Talent Manager to advise clients regarding strategic career choices.- Worked with teams of representatives at major talent agencies, publicity firms and law firms in regards to job selection, global branding, and production for mutual clients.- Doubled the amount of auditions generated for existing clients of the company, leading to bookings that generated over $10,000 in revenue in 2016.- Negotiated contracts for clients without agents or lawyers.- Helped with Feature Film production for clients.

- Maintain schedules of over fifty touring comedians all across America and Europe.- Drafted over 50 Performance Contracts a week to Comedy Club owners and buyers across North America.

Century City

- Assisted four talent agents, responsibilities included coordinating schedules, maintaining high volume phones and providing daily updates on motion pictures and TV projects. - Writing press releases for industry websites. - Booked clients on national commercial campaigns for major corporations.- Generated coverage on scripts, both for television and feature films.- Maintained a meticulously detailed project-tracking grid for feature films and television.- Trained interns to help assist with daily office tasks and coverage.

Greater Minneapolis-St. Paul Area

- Sold tickets during four winning Twins seasons, in which ticket sales exceeded 3 million each year- Interacted with hundreds of patrons during a work day; helping each customer become familiar with a new facility in Target Field, while allowing them to retain the regular Twins Baseball experience.- Assisted customers and patrons with Season Tickets inquiries and concerns. Advocated on behalf of the customers.