Samson Vardanyan Email & Phone Number
@abs.am
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Who is Samson Vardanyan? Overview
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Samson Vardanyan is listed as Technical Support Specialist | System Administrator at ABS Technologies, a with 8 employees, based in Yerevan, Armenia. AeroLeads shows a work email signal at abs.am and a matched LinkedIn profile for Samson Vardanyan.
Samson Vardanyan previously worked as Technical Support Specialist at Abs Technologies. Samson Vardanyan holds Master'S Degree, Software Engineering from European Regional Academy.
Email format at ABS Technologies
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AeroLeads found 1 current-domain work email signal for Samson Vardanyan. Compare company email patterns before reaching out.
About Samson Vardanyan
🚀 Dedicated Technical Support Specialist with over 8 years of experience managing and optimizing IT infrastructures in diverse environments. From system setup and configuration 🖥️ to ongoing maintenance 🔄 and troubleshooting both remotely and on-site, I thrive on solving technical challenges while ensuring exceptional service delivery.💡 I’m passionate about improving processes and mentoring teams, helping Tier-1 specialists grow their expertise in installation, configuration, and troubleshooting. Skilled at managing escalations and consistently adhering to SLAs while maintaining compliance with industry standards like ISO 27001.📈 Key Achievements:✔️ Maintained a stellar 99% CSAT across all support cases.✔️ Resolved 90% of escalated issues and achieved a 78% FCR rate, with low-complexity tickets reaching over 90% FCR.✔️ Successfully handled 1,700+ Tier-2 tickets annually with minimal escalations.✔️ Improved resolution time by 30% and ensured under 10-minute first response for 70% of high-priority tickets.🔧 Core Skills:Technical Support & Troubleshooting 🛠️IT Infrastructure Management 🌐Software Installation & Configuration 📦SLA Adherence & Ticket Management 📋LAN Support & Networking 📡Escalation Management 📈Knowledge Base Optimization 📚System Maintenance & Monitoring 🔍🌟 I enjoy working in fast-paced environments where I can deliver efficient solutions, streamline workflows, and mentor teams to drive support excellence. Let’s connect if you’re looking for someone who’s not just about resolving issues but also about creating value and elevating the IT support experience!
Listed skills include Social Media, Marketing Strategy, Customer Service, Public Relations, and 6 others.
Samson Vardanyan's current company
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Samson Vardanyan work experience
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Technical Support Specialist• Provide remote support to customers with high customer satisfaction• Manage an average of 170+ monthly tickets (requests and incidents) within the set SLAs • Install, configure, maintain, troubleshoot systems and software • Assisting and mentoring Tier 1 specialists in the installation, configuration and troubleshooting of software products • Supporting Tier 1 staff with knowledge base for troubleshooting common issues• Responsible analyzing and optimizing ticket flow to improve support efficiency
Colleagues at ABS Technologies
Other employees you can reach at abs.am. View company contacts for 8 employees →
Ashot Sargsyan
Colleague at Abs TechnologiesYerevan, Armenia
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Areg Hakobjanyan
Colleague at Abs TechnologiesYerevan, Armenia
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Roustem Miftahof
Colleague at Abs TechnologiesNorth Liberty, Iowa, United States
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Hasmik Nersesyan
Colleague at Abs TechnologiesArmenia
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GK
Gor Khachatryan
Colleague at Abs TechnologiesYerevan, Armenia
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Raykon Gaming
Colleague at Abs TechnologiesGuwahati, Assam, India
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Anoush Ghapantsyan
Colleague at Abs TechnologiesYerevan, Armenia
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Stepan Poghosyan
Colleague at Abs TechnologiesYerevan, Armenia
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Yelena Danielyan
Colleague at Abs TechnologiesYerevan, Armenia
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Artur Petoyan
Colleague at Abs TechnologiesYerevan, Armenia
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Samson Vardanyan education
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European Regional Academy
Frequently asked questions about Samson Vardanyan
Quick answers generated from the profile data available on this page.
What company does Samson Vardanyan work for?
Samson Vardanyan works for ABS Technologies.
What is Samson Vardanyan's role at ABS Technologies?
Samson Vardanyan is listed as Technical Support Specialist | System Administrator at ABS Technologies.
What is Samson Vardanyan's email address?
AeroLeads has found 1 work email signal at @abs.am for Samson Vardanyan at ABS Technologies.
Where is Samson Vardanyan based?
Samson Vardanyan is based in Yerevan, Armenia while working with ABS Technologies.
What companies has Samson Vardanyan worked for?
Samson Vardanyan has worked for Abs Technologies.
Who are Samson Vardanyan's colleagues at ABS Technologies?
Samson Vardanyan's colleagues at ABS Technologies include Ashot Sargsyan, Areg Hakobjanyan, Roustem Miftahof, Hasmik Nersesyan, and Gor Khachatryan.
How can I contact Samson Vardanyan?
You can use AeroLeads to view verified contact signals for Samson Vardanyan at ABS Technologies, including work email, phone, and LinkedIn data when available.
What schools did Samson Vardanyan attend?
Samson Vardanyan holds Master'S Degree, Software Engineering from European Regional Academy.
What skills is Samson Vardanyan known for?
Samson Vardanyan is listed with skills including Social Media, Marketing Strategy, Customer Service, Public Relations, Social Media Marketing, Market Research, Public Speaking, and Event Management.
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