Samss Islam Email & Phone Number

Managed operations at The Greenpoint, a distinguished A-Class luxury building, comprising over 500 units, including market, condominium, affordable housing, and commercial units.Resident Relations: • Managed resident inquiries and leasing processes with a focus on exceptional service and meticulous record-keeping. • Coordinated project management, maintenance requests and vendor relations to ensure property upkeep and resident satisfaction.Administrative Operations: • Proficiently handled administrative tasks including lease processing and rent management, ensuring accuracy and compliance. • Orchestrated seamless lease documentation procedures to uphold regulatory standards.Financial Oversight: • Assisted in budgeting, monitored expenses, and maintained financial records to support informed decision-making. • Conducted financial analysis and reconciliations to ensure transparency and efficiency.Regulatory Compliance: • Conducted property inspections, addressing safety concerns promptly to maintain compliance and resident security. • Implemented proactive measures to mitigate risks and uphold property integrity.Community Engagement: • Organized community events to enhance resident satisfaction and foster a sense of belonging within the community. • Cultivated positive relationships with residents to promote a welcoming environment.Vendor Management: • Managed vendor relationships and service delivery to optimize operational efficiency and cost-effectiveness.

- Engaged with investors to build wealth through multi-family property investments, including a $250,000 project.- Presented and articulated strategic investment opportunities to clients and prospective clients.- Managed and maintained comprehensive data on services and client interactions to ensure informed decision-making and relationship management.

New York, United States

- Managed client relationships by addressing tax inquiries and ensuring accurate, timely responses, enhancing overall client satisfaction.- Supervised and mentored junior staff, including tax preparers, to ensure high-quality work and professional growth.- Oversaw daily operations, including workflow organization and resource allocation, to improve office efficiency and compliance.- Supported senior management in strategic planning, process improvements, and reporting, contributing to business growth and operational excellence.

• Participated in training sessions, which cover real estate development, acquisition, property valuation, and deal financing.• Collaborated with corporate and graduate school mentors to prepare materials for a live deal pitch.• Competed in a “Shark Tank” style pitch competition, where intern teams present a digital marketing plan for a live real estate deal to industry leaders.

New York, United States

• Involved in aspects of commercial real estate such as innovation and research, marketing, investment sales and leasing operations. • Communicated with landlord and tenant representatives.• Utilized modern technology and innovative strategies to generate comparables between properties in the Tri-State area.• Maintained data entry and updated tour books.

New York, United States

• Interviewed clients and offered services for their circumstances.• Physically and digitally filed delicate customer information.• Responsible for following all company standards in regards to paperwork.• Maintained a positive attitude in high stress situations.

New York, New York, United States

• Read and interpret blueprints, technical drawings, schematics and computer-generated reports.• Drew, designed and edited schematic visuals for clients.• Interviewed clients to generate a project plan.• Cooperated with a professional team to carry out logistics.

Bachelor'S Degree, Communication And Media Studies

Communications major.

High School Diploma, Architecture, 9-12

I attended the Architecture program in which I learned the basics of model making, hand drafting, AutoCAD, Revit and Adobe software such.