Samuel Stranzin Email & Phone Number

Customer Service Coordinator responsibilities include but not limited to: * Binding policies with a variety of carriers* Endorsing policies for premium and non premium bearing changes* Cancellation of policies* Notifying agents of cancellation of policies* Ensuring agents are entered into database correctly* Assisting agents with binding policiesUnderwriting tech responsibilities included but not limited to often in coordination with Underwriters : *… Show more Customer Service Coordinator responsibilities include but not limited to: * Binding policies with a variety of carriers* Endorsing policies for premium and non premium bearing changes* Cancellation of policies* Notifying agents of cancellation of policies* Ensuring agents are entered into database correctly* Assisting agents with binding policiesUnderwriting tech responsibilities included but not limited to often in coordination with Underwriters : * Verifying inspections were completed and met carrier guidelines* Networked with various inspection companies to ensure inspections were completed within adequate time according to carrier guidelines* Coordinating with agents to insure repairs were completed on the risk if they did not meet the carrier guidelines. * Verified reconstruction cost estimates were correct. Show less

Vero Beach Fl

Assisting in installation of SpectorSoft monitoring software for Windows, Mac, Android, and Blackberry, assist in keeping database record of accounts while providing email and phone support for SpectorSoft software, creating software walkthrough documentation for consumer’s and fellow technicians, created Sharepoint knowledgebase articles, resolved escalated cases of consumer software, provided excellent customer support as evidenced by customer satisfaction surveys, all duties were performed… Show more Assisting in installation of SpectorSoft monitoring software for Windows, Mac, Android, and Blackberry, assist in keeping database record of accounts while providing email and phone support for SpectorSoft software, creating software walkthrough documentation for consumer’s and fellow technicians, created Sharepoint knowledgebase articles, resolved escalated cases of consumer software, provided excellent customer support as evidenced by customer satisfaction surveys, all duties were performed with minimal supervision. Show less

Microsoft Outlook/Exchange profile repair, A+ hardware troubleshooting scenarios, projector and multimedia equipment repair and setup, Microsoft Office suite assistance and repair, managing Windows user profiles through Visual Casel and Active Directory, installing and repairing Windows Operating systems within a Domain, resolving network connectivity of various computers and electronic devices, effectively resolved hundreds of help ticket situations without escalation, created a student… Show more Microsoft Outlook/Exchange profile repair, A+ hardware troubleshooting scenarios, projector and multimedia equipment repair and setup, Microsoft Office suite assistance and repair, managing Windows user profiles through Visual Casel and Active Directory, installing and repairing Windows Operating systems within a Domain, resolving network connectivity of various computers and electronic devices, effectively resolved hundreds of help ticket situations without escalation, created a student friendly web page that allowed for easier work/education flow for easier access to websites for students and teachers. Show less

Ran life-skills groups such as Money Matters, Triple Play (sports), and Power Hour study time.

Bachelor Of Applied Science (B.A.S), Organizational Management

IT Courses taken: A+ Certification 1, CCNA 1, Database Management, MTA: Server Administration

Bachelor Of Science, Bible Theology/ Youth Ministry