Sam Stratton-Myers Email & Phone Number

United Kingdom

Leeds, England, United Kingdom

Responsibilities:• Management of cash handling, key holder responsibilities and general management the store runs smoothly.• Delegation of tasks and ensuring the end-to-end management of daily task completion.• Able to work in a fast paced and ever-changing environment – “spinning plates” – but always ensuring work is completed to excellent standards.• Exceptional customer service.• Responsible for handling deliveries.• Managing scenarios with customers or staff that… Show more Responsibilities:• Management of cash handling, key holder responsibilities and general management the store runs smoothly.• Delegation of tasks and ensuring the end-to-end management of daily task completion.• Able to work in a fast paced and ever-changing environment – “spinning plates” – but always ensuring work is completed to excellent standards.• Exceptional customer service.• Responsible for handling deliveries.• Managing scenarios with customers or staff that have been escalated to the manager.Key Achievements:• Since becoming Supervisor at One Beyond, there has been an influx of customer retention, due to stronger customer service ideas being instilled in Retail Assistants by myself and the Store Manager.• My personal methods for organisation across the store have been implemented across the store.• Increased positive feedback from the Area Manager and noted improvements since my employment began.• Personal achievements gained in developing management skillset.• Increase in store profits as I have consistently pushed upselling skills within the team.: Example: I suggested we add protein bars and supplements to the store, as we are next door to a Gym. Doing this has increased profit as we are now selling these products. This is a prime example of my commercial mindfulness and business acumen. Show less

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Bachelor Of Applied Science - Basc, Exercise, Health And Nutrition

Access Scheme, Social Sciences, 125 Credits (A Level Equivalent: Abb)