Sam Stricker Email & Phone Number

Sheridan, Wyoming, Us

Seattle, Wa, Us

Responsible for scoping user and business requirements, building from the ground up andimplementing a Voice of the Customer program for a new technology by Amazon. SpanningB2B Customer, Store Associate and Shopper personas; the program maps touchpointsacross 13 cross-functional teams to develop a close-loop process for delivering criticalinsight from the field to internal stakeholders used for making data-driven businessdecisions, driving process improvement, and road mapping product innovation.• Delivered a complex Salesforce custom object implementation project that enabled a criticalcommunication channel between internal cross-functional partner teams, increasingvisibility to status updates by 100%. Inclusive of technical requirements gathering, user andbusiness requirements analysis, creative problem solving, project scoping and budgeting,end-to-end process development, and complex change management; project deliverysuccessfully eliminated a high-risk critical operational pain point for the overall business

Seattle, Wa, Us

Responsible for establishing a scalable go-to-market (GTM) launch strategy for a multi-location retail store rollout program in markets outside of the US. Primary deliverables include collaborating with 25 internal cross-functional stakeholder teams to define technical and business requirements, change impact analysis, providing industry expertise on planning for risks to project delivery timelines due to unforeseen market nuances, and developing standardized project documentation inclusive of vendor relations, bid evaluation and negotiation, landlord/tenant matters and leases, end-to-end project planning, site visit punch lists, post-mortems/lessons learned and centralized tracking mechanisms for program stakeholders to stay up to date on program health. Key cross-functional users include senior leadership, procurement, accounting, forecasting, vendor management, transportation and shipping, operations, technical and project managers, field retail management, and software development engineers (SDE) and managers (SDM).• Owned the development and successful implementation of a strategic, complex project plan and workback schedule for site launches in new international markets. This enables store rollout project delivery that is standardized, repeatable, and efficient• Leveraged industry expertise while evaluating existing domestic physical store rollout project documentation to redefine processes and procedures to accommodate international nuance in preparation for global market expansion• Inclusive of mapping all stakeholder workstream dependencies, developed mechanisms forenhanced clear line of sight to project status, risks, and areas for operational efficiency initiatives

Nashville, Tn, Us

Integral owner of comprehensive strategic project plan development for large multi-store rollouts and special projects to span all international markets. Inclusive of continuous improvement to in-store and online customer experience, operational excellence initiatives, overseeing real estate selection and lease negotiation, project budgets and collaborating withcross-functional internal and external stakeholders such as procurement, IT, Marketing,F&M, vendors, and contractors. Primary deliverables include analyzing holistic business operations, identifying gaps and inefficiencies, proposing and executing on operational innovations, and strategic ranking of project plan priority.• Successfully delivered 450+ new store opening projects on time, under budget and grew 9+ international markets while continuously striving to exceed company KPI benchmarks by methodically analyzing data and implementing strategic initiatives. Key markets include Australia, the United Kingdom, Germany, Ireland, New Zealand, Hong Kong, Singapore, Austria, and Spain• Lead and inspired a team of six cross-functional project managers to drive standardization across markets, while being cognizant of cultural nuances• Oversaw numerous multi-location retail programs, including exterior signage upgrades and seasonal installations, spanning the entire global fleet of stores which necessitated complex project plans to account for individual market customization and language localization• Collaborated with global stakeholders to bridge gaps between corporate US based teams and international market leadership to develop and implement SOPs and communications documentation that standardized operations across global markets, applicable for current state and scalable for future state; adopted by all 9 existing markets through successful change management initiatives

Nashville, Tn, Us

Facilitate multi-million-dollar enterprise projects from requirements gathering to delivery. Responsible for establishing go-to-market (GTM) launch processes in new international markets and owning new store opening projects. Key deliverables include developing store launch project management processes to accommodate international market nuance, analyzing business requirements and designing custom go-to-market (GTM) strategy unique to the specific country. Inclusive of change impact analysis, vendor relations, bid evaluation and negotiation, landlord/tenant matters and leases, end-to-end project planning, site visit punch lists, post-mortems/lessons learned and project documentation for each new market entry and launch. • Owned successful new market launches and delivered 120+ new store opening projects in the United Kingdom, Ireland, Germany, Austria, Spain, Netherlands, Australia, New Zealand, Hong Kong and Singapore.• Designed strategic complex project schedule that reduced our first-wave UK setup timeline from 9 weeks to 3 weeks, reducing cost by 70%, and raising company standards for project execution• Optimized timeline for GTM strategy in Germany through onboarding EU based third-party logistics (3PL) partner, which in turn cut overall project cost in half and exceeded project plan timeline goal by 57%, further raising company standards for project execution

Nashville, Tn, Us

Specialized role responsible for assuming management of all fixture and signage installation projects globally with a purpose of identifying the root cause of existing process gaps.Developed scalable processes for international expansion including international vendor sourcing, territory planning, RFQ template and process design, C-suite design review and approval process, scoping and bidding projects, go-to-market strategy. Hired and lead a team of two project managers to oversee all global project plans.• Identified project timeline bloat due to signage installations through root cause analysis. Developed actionable mitigation plan and implemented new process guidelines in partnership with Creative Marketing to optimize signage project schedule and reduce overall new store project timeline by 50%• Owned the development of cross-functional project plan for new market entry that uncovered all workstream dependencies, enhanced routine communication among key stakeholders, and enabled clear line of sight to project status, risk, issues, and mitigation plans• Evaluated and onboarded global suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize speed to launch

Nashville, Tn, Us

Assumed expanded role to design project management documentation for store retrofit and relocation projects in addition to continued ownership of new store openings. Oversaw unique special projects for executive leadership including identifying trade-offs to quality, speed, or cost, elevating to senior stakeholders for evaluation, and obtaining budget approval to implement proposed project plans.• Owned the development of cross-functional project management plans for store retrofits and store relocations that established company standards for project execution • Prepared extensive vendor set-up and onboarding documents to enforce vendor expectations Performed monthly store audit site visits to enforce compliance with brand standards and ensure superior customer experiences, noting trends and continuously proposing strategic initiatives for improving asset efficiency• Optimized store relocation project plans by mitigating timeline inefficiencies, reducing the standard schedule from one week to 4 hours overnight, resulting in a 90% timeline reduction and eliminating temporary store closures

Nashville, Tn, Us

Responsible for pioneering and developing inaugural processes, standards, expectations, and strategies for national new store opening project plans. Inclusive of scoping business requirements, identifying key stakeholder expectations, defining project goals, and establishing overall project management documentation. Hired, developed, and lead a team of 22 project specialists geographically based across the US to continually strive for operational innovation.• Owned the successful delivery of 100+ new store opening projects. Managed a close-loop process for project execution inclusive of leading weekly project progress meetings to elevate risks to leadership and update key stakeholders on project status, identifying and resolving issues, tracking budgets, documenting punch lists, and completing site visits. Cross-functional partner teams including; IT, Procurement, CRM, Creative, Marketing, Finance and Legal• Designed and implemented first ever store launch project management tracker utilized by SmileDirectClub, setting standards for project execution• Owned the development of first retail request for proposal (RFP) and request for quote (RFQ) and designed supplemental process for review and approval by C-suite, driving cost control and reduction

Atlanta, Ga, Us

- Utilized LinkedIn Recruiter and job boards to develop a pipeline of qualified candidates- Gained an understanding of the hiring process from researching candidate backgrounds, to setting up interviews, to onboarding- Networked with active and passive candidates to generate leads and referrals while building relationships

- Served on the Executive Board collaborating with other highly motivated students to run an exceptionally successful campus organization- Managed and collaborated with a team of five, so that events are promoted effectively through social media channels; details pertaining to venue, refreshment, and preparations are executed flawlessly, and turn-out from organization members can be maximized- Established a budget and forecasted bi annual spending to ensure funds were allocated strategically - Ordered products from vendors for events assessing cost - Created and organized events for 130+ women to facilitate closer bonds and promote an overall positive morale throughout the organization- Recruited 50+ Bloomington students to attend our spring benefit concert by selling tickets that would benefit Front Row organization, our partner philanthropy, donating $1,500 to their cause- Hand-picked and mentored my successor, coaching them on best practices for a successful transition upon my graduation

Gb

- Oversaw company’s media presence consisting of writing press releases, media pitches, and managing social media channels, all with the goal of driving attention towards our represented brands and increasing their sales- Gained an understanding of global business practices and how to collaborate effectively with coworkers of different backgrounds while learning to adapt to a new culture in a short period of time- Screened all incoming calls and emails to adequately convey most important information to management saving time in day to day communications- Worked events that were attended by high profile clientele where I assisted in set up for the venue and oversaw the distribution of tiered gift bags to guests

Chicago, Illinois, Us

- Assisted in many prep-work tasks leading up to the 2014 Ball such as researching and scouting potential venues, building relationships with vendors and contractors, and putting together 30 media and sales kits to be used by staff resulting in our most streamlined event to date- Evaluated given tasks to improve on processes and complete them in the most efficient way possible such as preparing above mentioned kits two days ahead of schedule