Head Of Creative Services
Founder, Leader, and Manager of the Creative Services team. Creative Services is a global team with members in regions all around the world, including a large external support team of freelancers and vendors. The team innovates and pushes the boundaries of what’s possible to elevate the brand in the competitive taste & wellbeing market.Founder:- Tasked with forming a new global team and a new vision and mandate was created- Three separate and small regional design teams evolved into one large global team- Responsibilities included developing a unified work set-up, the creation of new roles anda streamlined project management system- A new change management plan was devised for existing team members as well as for stakeholders in each region- Creative Services officially launched in December 2018, complete with training videos,workshops, build-up newsletters and in-office launch parties in Zurich, Amsterdam,Cincinnati, São Paulo and SingaporeLeader:- Set vision, priorities and direction for the 20 person team- Develop high level strategy – connecting divisional strategy to the Communications Team- Serve as a brand ambassador for the team, stakeholders and external vendors- Hosted monthly team meetings to share best practice, motivate and inspire- Created initiatives such as the annual Creative Services Awards- Introduced new technology, including the digital white board and augmented reality- Set up and promoted the online project portfolio to inspire the team and stakeholders- Organised and hosted annual team kick-offs in ZurichManager:- Managed and coached a large team- Directed team priorities and budget management- Set up, evolved and maintained the internal website, manual, extensive virtual on-boarding programme, project management system, and team resources folder- Hired and on-boarded creative talent around the world- Oversaw individual growth and development plans- Partnered with Marketing to create compelling client presentations