Samuel Tan Email & Phone Number

As the Global Delivery Director at Health Insights, I manage the delivery of our healthcare software solutions across international markets, ensuring successful implementations and client satisfaction. My responsibilities include optimizing project delivery, managing client relationships, and aligning initiatives with Health Insights’ mission to transform healthcare through technology.With a background in IT and nearly two decades of experience, I lead cross-functional teams and oversee complex projects from inception to completion. My approach emphasizes strategic planning, technical expertise, and efficient project execution, enabling clients to achieve seamless integration and optimal performance of their healthcare systems.I focus on building long-term partnerships and continuously improving service delivery to meet industry standards and client needs.

Malaysia

As a Project Director at Health Insights, I am dedicated to driving project success and fostering team growth. I have pioneered the establishment of our local team in Malaysia, ensuring its development and integration into our global operations. My role encompasses a wide range of responsibilities, including planning and evaluating project performance, managing expectations, and ensuring stakeholder satisfaction.Key Responsibilities:Project Planning & Evaluation: Develop comprehensive project plans, set realistic deadlines, and continually assess performance to ensure alignment with strategic goals.Risk Management: Analyze and manage project risks, ensuring that potential issues are identified and mitigated proactively.Stakeholder Management: Build strong relationships with various stakeholders, ensuring their needs and expectations are met throughout the project lifecycle.Team Oversight: Lead and oversee project teams, providing clear direction, support, and delegation of tasks to optimize productivity and performance.Process Improvement: Actively identify opportunities for process enhancements to drive efficiency and effectiveness within projects.Management Approach:Monitoring & Intervention: Continuously monitor project progress, intervene when necessary, and solve problems to keep projects on track.Clearing a Path: Remove obstacles that hinder team progress, ensuring a smooth path to project completion.Effective Delegation: Delegate work effectively to leverage team strengths and maintain high performance levels.Team Development - Malaysia:In addition to project management, I play a pivotal role in developing our team in Malaysia. My focus is on:Creating a Dream Team: Recruiting and nurturing top talent, fostering a collaborative and innovative work environment.Leadership & Growth: Providing mentorship and guidance to team members, supporting their professional development and contributing to the overall growth of Health Insights in the region.

Malaysia

Malaysia

- Leading teams such as: SAP Basis, Solution Manager, SAP Test Automation, Infrastructure, Disaster Recovery, Webmethods EAI, ABAP Development, Job Scheduling Management and others with more than 60 team members.- Responsible to project manage post go live activities such as: Data Consolidation (consolidating and archiving of 36 legacy systems), Datacenter Decommissioning (25 data centers), SAP Data Archiving, ISMS Certifications and others.- Responsible for key stakeholder management, planning and project governance.

Projects involved:1GFMASWOOX Day 2 - IBM Hong Kong Spansion (Penang) Sdn Bhd - AM ProjectT-Systems - SAP PI 7.1 TrainingRASGAS-Barzan Oil RTIS InterfacePetronas Chemical Group SAP ECC6 Implementation Wave 2Petronas Chemical Group SAP ECC6 Implementation Wave 1

Managing a team of 5. Management role include assigning service request and trouble tickets, managing workload, performance and SLA of the team, conduct handover, transition, training and knowledge sharing sessions. To develop interface in SAP Process Integration 7.2 using standard adapters and 3rd party adapter such as Rosettanet, Seeburger and AS2. Projects involved including the migration legacy EDI system Gentran and Lexicom interfaces to SAP PI. Other projects include the development of interfaces from Vistaar to CRM and Vistaar to FICO using RFC and SOAP Adapters.

Cyberjaya, Malaysia

To develop interfaces using SAP PI and ABAP Report, Conversion Program and Enhancements for HP’s internal implementation. Most development is for SAP Accounts Payable, Accounts Receivable and Intercompany areas. Purpose of developments is for application migration, legacy retirement, meeting legal and customs requirements and integration.Taken up additional role as project manager from 2009 onwards and is responsible to manage project reporting, project communication, managing timeline, resources and quality of deliverables. Other roles include being a mentor to 4 fresh graduates in the SAP Team, planning and execution of fresh graduate programs. Conduct internal training, career guidance and check points and help them on their daily tasks.

Kuala Lumpur, Malaysia

Project – SIME EngineeringImplementation of PS (project system), FI (finance) and MM (material management) module for engineering division. Participate as an ABAP developer and involved in development of reports, interface, forms (sapscripts), conversion programs, dialog programs, enhancements and BAPI. Maintaining and supporting IDOC Interfaces.Project – SIME Darby Regional PayrollImplementation of HR & Payroll module for Sime Darby globally. Participate as an ABAP HR Developer. Involved in development for Hong Kong, Australia, Vietnam and Indonesia. Developed objects include reports, conversion programs, and HR forms.Also involved in development and implementation for Service Point system for SIME KLGCC.Project - SIME Heavy Equipment & Tractors MalaysiaImplementation of HR & Payroll module. Involved as an ABAP Programmer cum Payroll Consultant. Involved from the beginning of the project and demonstrated ability to work independently aside from being a team player. Involved from the proposing solutions, development and implementation and also done task such as data cleansing, guiding users to carry out GL postings, legacy mapping. Also developed complex interfaces for the group payroll aside from writing report, conversion programs and carry out user training

Sap Certified Technical Consultant, Sap Abap Netweaver

Bachelor Of Science (B.Sc.), Information Systems, 2Nd Upper Class

Diploma In Information Technology, Information Technology