Samten Quek Email & Phone Number

Singapore

I effectively communicated product differentiation to address customer inquiries, which led to an improvement in customer understanding and satisfaction. After completing just one day of training, I confidently delivered complimentary Dyson Airwrap styling sessions, engaging customers with demonstrations that showcased the product's versatility and unique styling features. Additionally, I recorded and analyzed sales reports to identify top-performing products, which enabled me to optimize stock ordering and inventory management.

Singapore

Working in a busy and fast-paced bubble tea store has helped me acquire skills such as multitasking, flexibility and being a team player. These skills are important to maintain store operations. My job scopes were handling kitchen duties, making drinks, replenishing inventory and cashiering. Provided customer service by taking orders at the POS machine, serving drinks and handling customer feedbacks.

Singapore

My primary responsibility was cashiering, where I managed customer transactions efficiently and accurately. In addition, I performed ad hoc duties such as overseeing SafeEntry processes to ensure customers adhered to health and safety protocols, and replenishing stocks to maintain product availability and presentation on the sales floor. I quickly familiarized myself with a range of discounts and vouchers, including special benefits for senior citizens and CHAS cardholders, to assist customers with eligibility requirements and maximize their savings.

Business

Minor in Social Media Marketing 2023-2024 Polytechnic Foundation Programme (PFP) 2022-2023

Education record

Activities and Societies: Out Door Activity Club (ODAC) Leadership roles: CARE Ambassador from 2019-2021 Vice-Captain of ODAC.