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Sam Tongo, Mna is listed as Executive Assistant at The Sobrato Organization, a company with 56 employees, based in Daly City, California, United States. AeroLeads shows a matched LinkedIn profile for Sam Tongo, Mna.
Sam Tongo, Mna previously worked as Operations Manager at Open Impact and Development Associate at Boys & Girls Clubs Of San Francisco. Sam Tongo, Mna holds Master'S Degree, Nonprofit Administration from University Of San Francisco.
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My mission is to apply my civic passion, systems mindset & project management experience to roles that focus on increasing social impact for progressive organizations.
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A career timeline built from the work history available for this profile.
Mountain View, California, United States
- Manages the schedules of 7 executive team members by coordinating day-to-day activities, arranging travel and reporting expenses. - Supports logistics for a DEI trip to the U.S. South for 9+ executives, and for a Senior Leadership Retreat for 22+ executives by vetting venues, managing contracts and communicating with attendees- Creates onboarding plans.
- Manages internal-facing client lifecycle for over 15 active clients, including business development support, contract management, client intake, knowledge management, invoicing, client off-boarding, and post-engagement surveys.- Drives efficiency of firm systems and operations, including bookkeeping, IT systems development and support, team meeting and.
San Francisco, California
- Managed project & change management, and database cleanup for Raiser’s Edge data migration to Salesforce CRM, which involved 10K+ donor records and 50K+ gift records.- Supported six events (in-person & virtual) annually through volunteer management, training, registration and reporting. Event attendance ranged between 50 and 800.- Compiled & analyzed.
San Mateo, CA
-Managed a team of ten Customer Care Agents by providing consistent coaching and support so they achieve their productivity and quality benchmarks.-Acted as the head of ipsy Offer support who is is the Point of Contact for issue resolution and ticket management. Scaled support for ipsy Offers by taking steps to revamp the training materials, lead training.
San Mateo, CA
-Reactively answered and tagged an average of 25 Tier 3 support and ipsy Offer emails a day using Salesforce Desk, and 30 social inquiries a week using Conversocial.-Handled & investigated escalated billing issues through research using internal programs and Chase Paymentech.-Listened to customer voicemail inquiries using RingCentral, and followed up with.
San Francisco, CA
-Assumed the role as communication liaison for 25 Make a Wish volunteers, 25 Macy’s “managers-in-charge,” and 10 students for the Macy’s Believe campaign and Believe School Challenge-Created and presented the Macy’s Believe volunteer kick-off presentation.-Cross-referenced and updated volunteer contact information using Raiser’s Edge.-Participated in.
Mountain View, CA
-Reactively interfaced with customers & answered support queries coming in through the @google (12.2m followers) & @GoogleStore (11.5K followers) Twitter handles using Conversocial.-Troubleshooted Chromebook and account recovery issues & escalated those issues/potential bugs to product support managers, community managers & call center agents.-Wrote.
San Jose, CA
-Prepared weekly customer-CEO meeting reports for John Chambers’ office to update them on Cisco’s CEO-CIO Leadership Council (CCLC) attendance.-Researched Fortune 500 company & CEO changes/trends to brainstorm agenda topics for CCLC.-Edited & prepared content deliverables for the senior leadership teams.-Collaborated cross-functionally with program leads.
Atherton, California
-Helped organize, outline and format the written assignments of Menlo College students, including ESL students, visiting the Writing Center.-Tutored students asking for academic help in the Tutor Lab a variety of subjects such as math, history, and various business classes.-Wrote and edited learning modules about the basics of writing including grammar.
Atherton, California
-Created marketing promotions targeted to Menlo students to provide the benefits of Career Services and increase traffic.-Provided information and resources about on and off campus jobs and internships to students visiting Career Services.
Redwood City, California
-Posted Tweets & maintained daily proactive activity for the company's Twitter account using Hootsuite.-Wrote a white paper on the importance of biometrics and advanced authentication in network security.-Updated the company's customer database by using Oracle CRM.-Aided with the QA of the company website and landing pages to ensure accuracy &.
San Mateo, California
-Maintained daily activity of the company's Pinterest account (17.8K followers) using Reachli.-Researched & recorded thousands of celebrities’ profile data for company's redesigned website pages.-Cooperated with Community Manager in researching independent comedy sketch groups for database.
Redwood City, California
-Strengthened Fresh Takes' online presence by setting up social media accounts (Facebook, Yelp) and maintained them daily.-Researched and updated Fresh Takes’ database with the contact information of potential clients, corporate sponsors and program participants to expand the customer base.
Other employees you can reach at sobrato.com. View company contacts for 56 employees →
Hugo Le
Colleague at The Sobrato OrganizationSan Francisco Bay Area, United States
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AC
Alejandro Chavez
Colleague at The Sobrato OrganizationSan Jose, California, United States, United States
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JA
John A Sobrato
Colleague at The Sobrato OrganizationAtherton, California, United States, United States
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CB
Camila Bustos-Barragan
Colleague at The Sobrato OrganizationSan Jose, California, United States, United States
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KT
Kailie Taina
Colleague at The Sobrato OrganizationMountain View, California, United States, United States
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KT
Krishna Thaker Schaff
Colleague at The Sobrato OrganizationSan Francisco, California, United States, United States
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AD
Abigail Dizon
Colleague at The Sobrato OrganizationMartinez, California, United States, United States
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CF
Chad Froman
Colleague at The Sobrato OrganizationCupertino, California, United States, United States
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RM
Ronda Mcgavern
Colleague at The Sobrato OrganizationMountain View, California, United States, United States
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NN
Ngan N.
Colleague at The Sobrato OrganizationHayward, California, United States, United States
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The [part-time] Master of Nonprofit Administration (MNA) at University of San Francisco’s School of Management prepares nonprofit.
Activities and Societies: Student Ambassador, Photography Club - President
Quick answers generated from the profile data available on this page.
Sam Tongo, Mna works for The Sobrato Organization.
Sam Tongo, Mna is listed as Executive Assistant at The Sobrato Organization.
Sam Tongo, Mna is based in Daly City, California, United States while working with The Sobrato Organization.
Sam Tongo, Mna has worked for The Sobrato Organization, Open Impact, Boys & Girls Clubs Of San Francisco, Ipsy, and Make-A-Wish Greater Bay Area.
Sam Tongo, Mna's colleagues at The Sobrato Organization include Hugo Le, Alejandro Chavez, John A Sobrato, Camila Bustos-Barragan, and Kailie Taina.
You can use AeroLeads to view verified contact signals for Sam Tongo, Mna at The Sobrato Organization, including work email, phone, and LinkedIn data when available.
Sam Tongo, Mna holds Master'S Degree, Nonprofit Administration from University Of San Francisco.
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