Sam Trapp Email & Phone Number

Remote

-Produced quarterly survey dashboards showcasing a 16-point increase in eNPS score-Disseminated custom Power BI reports to C-suite executives and managers, and presented findings at All-Hands meetings to over 400 employees-Conducted statistical analysis in Excel to uncover relationships between employee engagement and manager support, informing data-driven decision-making processes for company leadership-Increased employee participation in quarterly pulse surveys by 23% over 2 quarters and by 30% in annual survey-Developed Power BI dashboards for All-Hands meeting attendance and 9-Box performance assessments, providing leadership with insights on engagement and succession planning-Drove a 50% increase in company “Leadership Academy” participation over two quarters-Orchestrated and led live-remote onboarding sessions for over 80 new FTE hires-Developed and launched six “Competency Courses” focused on enhancing measurable skills aligned with organizational values and performance objectives contributing to employee growth-Designed and facilitated “Live Lab” remote workshops on company core competencies-Amplified internal communication effectiveness by establishing “one source of truth” intranet sites-Established an automated New Employee Ambassador program for seamless onboarding-Empowered adoption of LEAN thinking across the organization by collaborating to develop the LEAN 101 course in Talent LMS and training People Team on Power Automate-Automated manual tasks eliminating waste in HR processes including a self-updating “People Changes” Power BI dashboard with SharePoint integration-Established a New Employee Ambassador program promoting a seamless integration for new hires-Conducted identity-based focus groups capturing valuable insights to enhance employee satisfaction and retention-Facilitated employee engagement initiatives including global wellness challenges, volunteer promotions, CEO forums, and awards/recognition

New Orleans, Louisiana, United States

-Oversee hiring, training, orientation, and employee development for 22 full-time staff, 3 graduate assistants, and over 250 part-time staff reporting regularly on staff experience -Assess and evaluate program and employee satisfaction data utilizing employee surveys, exit interviews, and program data in Qualtrics and Microsoft Power BI-Recommend and enact interventions for increasing staff engagement, retention, and sense of belonging based on metrics and analysis-Serve as the department’s point of contact for key partners and projects with Human Resources, Compensation, and Payroll-Empower efficiency and effectiveness for a team of staff supervisors by educating them on staff training and development practices through roundtable meetings, workshop facilitation, and one-on-one coaching to positively impact more employees -Champion inclusivity efforts by chairing the Justice, Equity, Diversity, and Inclusion Committee, publishing guides for equitable hiring and bias reporting, and leading the development of a new departmental EDI statement-Create and maintain a staff leadership development framework based on research-informed best practices to guide managers on holistic employee growth-Manage staff satisfaction by coordinating engagement and recognition programs including end-of-year banquets, Student Employee Appreciation Week events, and monthly recognition

New Orleans, Louisiana, United States

-Executed all Oracle HRIS employee lifecycle functions for hiring, rate of pay changes, and terminations for 250+ staff liaising with the Human Resources and Compensation departments-Served as the department’s payroll manager for $3 million in annual labor coordinating payroll operations including timekeeper trainings, exempt and non-exempt staff payroll approval, and executing payroll forecasting and audits-Conducted quarterly audits of internal staff databases, pay rates, active user accounts in departmental software, and internal hiring practices to ensure equity, efficiency, and accuracy -Updated and standardized new full-time staff onboarding process incorporating Tulane standard new hire tasks, job-specific trainings, and IT setup and orientation within Microsoft Planner-Completed federal I-9s as an authorized Equifax approver for domestic and international hires-Coordinated and implemented a national student staff engagement program by securing a trademark agreement with a partner university, training staff supervisors, and gathering assessment data from participants -Directly supervised one graduate student intern and two part-time student staff

New Orleans, Louisiana, United States

Columbus, Ohio Area

-Hired, onboarded, and supervised 100 student staff and operations across three recreation facilities -Designed and hosted developmental leadership workshops, staff trainings, and manager meetings-Promoted staff engagement and retention through coaching, evaluations, and appreciation events -Increased position applications from 80 to over 300 per hiring cycle by targeted marketing, increased inclusivity, and establishing partnerships with university offices-Managed and tracked area expenditures including staff payroll, facility supplies, and coordination of over $40,000 in capital equipment orders -Revised and implemented equitable student facility manager promotion process-Met with area coordinators to guide planning and implementation of the student-staff training model -Designed five leadership workshops for top-level student staff managers on core competencies including critical thinking, self-efficacy, citizenship and civic engagement, and self-care-Scripted a 30-minute informational and welcoming onboarding training video to be viewed by over 900 recreational sports student staff across functional teams -Planned, arranged, and coordinated a month-long onboarding calendar and events for seven incoming graduate students including a three-day off-site retreat

Wooster, Ohio

-Managed facility operations of the Student Activities Center including a multi-use gymnasium, racquetball courts, fitness room, locker rooms, outdoor tennis courts, and softball field-Supervised, trained, and structured daily task lists for 13 student staff-Coordinated and administered recreational activities, intramural sports, and special events-Oversaw student club and organization registration and facilitated advisor trainings -Developed, marketed, and executed activity programming for Wooster Campus undergraduate and graduate students, faculty & staff, and post-doc researchers to build community on campus

Canton, Ohio Area

-Provided startup media company with entrepreneurial guidance in customer identification, business planning, and organizational strategy -Prepared organizational support including budgeting, R&D, CRM, and social media management

Cleveland, Ohio

Cleveland, Ohio

Medina, Ohio

Medina, Ohio

Master Of Arts - Ma, Educational Studies: Higher Education And Student Affairs

Bachelor’S Degree, Broadcasting/Mass Communication

Activities and Societies: Dayton C. Miller Honor Society, Sigma Phi Epsilon Fraternity, New Student Orientation, BWTV, WBWC 88.3FM, BW.