AI powered care management and actionable insights empowering healthcare. AI generated needs, goals, interventions. 360X closed loop referral management with direct secure messaging. North Carolina MCO Tailored Care Plans and Person Centered Plans. Tribal options. Know enough to care and care enough to know.

Product Manager for flagship product, Marketscape Insights - market intelligence and actionable insights for post-acute care organizations - home and durable medical equipment, infusion therapy, home health, skilled nursing, hospice https://www.trellahealth.com/solutions/marketscape/ https://www.trellahealth.com/solutions/market-insights/* Developed and maintained strategic roadmap * Customer focus groups, market research, competitor analysis * Set and monitor KPIs, leveraging product analytics to drive continuous product improvements * Design and collaboration with engineering and QA teams * Enablement of Go To Market teams - Sales, Marketing, Customer Support, Production Support

Integral part of the team to hit $10M revenue, feat achieved by 0.4% of technology companies. Product Manager for Marketscape Strategy (formerly Mosaic) * Built network modelling tool to build DCE/REACH ACOs to evaluate providers based on Value Based Care quality metrics, risk profiles and provider attribution * PAC partnerships with ACOs * Patient Paths and Network Leakage Data from VRDC - Qualified Entity

HEALTHCARE PRODUCT DEVELOPMENT * Lead Agile teams in Scrum & Scaled Agile Framework * Detailed analysis and translation of business requirements into specifications and deliverables * Develop, groom and prioritize user stories & define acceptance criteriaManaged full Product life-cycle from concept through requirements, development, quality assurance, operational alerts/reporting and deployment to build and conduct client/prospect demos, marketing approach, sales demo, focus groups and beta client implementation. Product: new Quality Measures product that identified NCQA HEDIS and CMS Star gaps in care and integrated into Care Orchestration and Care Management workflows. Managed vendor RFP and partnerships, including on-boarding and ongoing management of on-shore, off-shore and remote development teams. Established and participated in Analytics Advisory council to identify and solve today's Healthcare challenges for Payers. Providers and Payviders. Implemented Medicare and Medicaid Government risk models for enhanced population identification and risk stratification. Key resource into development of new agile development process - requirements gathering, documentation in Aha, integration with Jira, Quality Assurance and User Acceptance Testing. DIGITAL TRANSFORMATION Conducted human centered design interviews with supervisors, management and C-suite executives of major payers and provider organizations. Documented epics, user stories and wire-frame visualizations for digital health portal to provide Executives and Supervisors insight into Care Management performance.

Short term contract to bridge gap to honor non-compete Developed reports to oversee quantitative & qualitative analysis of clinical & financial data to support corporate-wide decision making. Responsible for all payer contracts and their performance related to financial, quality and administrative requirements. Align strategic and development initiatives across clients, network providers, payers, delivery systems, physician lead committees, Board of Managers, and Finance committees. Including but not limited to:* leading indicators, rate model and pricing for at-risk contract efficiency; * medical cost savings; * network optimization - identifying and improving leakage and steerage; * criteria for high vs low performing providers and implementation of reward, incentive and shared savings programs; * managing a variety of strategic benchmarks to map against performance.

PRODUCTS* Built and integrated Financial metrics analytic Data Mart* Managed full life-cycle development of ACO Financial Performance Management product to enhance Payer-Provider collaboration for Value Based Care from concept through delivery* Managed development of Predictive Analytics incorporating Social Determinants of Health for risk stratification* Automated inflow of high risk members in to Care Management and Disease Management programs through the use of workflow and rules enginePRODUCT STRATEGY* Defined and executed multi-year product road-map for analytics and performance management products to deliver measurable results in sales, ROI and customer experience * Managed entire product life-cycle from business case and strategic planning to implementation * Drove product strategy through market research, competitor analysis, policy & technical feasibility impacts* Worked with vendors to assess mutually beneficial partnerships* Stayed current with market and product innovationSALES/MARKETING* Built prototypes & demos for clients/prospects* Evaluated & responded to RFPs* Set up and led focus groups* Conducted presentations and demos at client and vendor conferences* Developed marketing artifacts and pricingPRODUCT DEVELOPMENT* Set up transformation in to Agile development process* Documented and trained teams on agile process and delivery* Managed projects spanning multiple on- and off-shore delivery teams* Developed and prioritized epics and user stories in Jira* Worked with Product Development teams to share product vision, clarify queries, resolve issues and identify cross-product synergies* Worked in partnership with business analysts, data architects and database developers to design and create analytical tools and resources such as a Reference Data lake* Developed user guides, functional specs & release communications* Analyzed complex data systems, documenting data elements, data flow, relationships and dependencies

* Managed project to conduct risk stratification analysis, documenting numerous predictive analytics models identifying members’ health risks and built a Health Profile database. (Hip/Knee, Lumbar Fusion, Diabetes, Hypertension, Coronary Heart Disease, Asthma and COPD)* Developed Health & Wellness and Member Risk dashboards identifying strategic opportunities for health/cost improvements* Managed program level effort for Next Generation of Health-care for the Affordable Care Act. On-boarded over 100 new resources across numerous project teams

* Project Manager / Business Analyst for cross functional: - Merchandise Financial Planning system - Receipt Forecasting system* Led full life cycle iterative/agile development teams

* Documented business processes, user stories and test cases for a Leads and Marketing automated dialing system

* Developed RFP, scored vendors, selected vendor and implemented new Back Office Support application in corporate owned restaurants* Developed a new guest Loyalty rewards program across all TGI Friday restaurants* Developed a new online ordering system for Pick Up Stix restaurants

Worked for various consulting companies including IBM, EDS (now HP), Sierra Systems Consultants, Seer Consulting, Computer Task Group.Worked on full software development life cycle projects at various clients including Sprint PCS, ADP, General Motors, Zions Bank, Canspec Oil, Red Cross, Canadian Tyre, Xerox.