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As a purpose-led and results-driven People & Culture Executive I bring 25+ years of experience working as a trusted strategic advisor and business partner to senior executives and cross-functional people managers. As a champion for change, inclusion, and diversity I’ve led the development and execution of data-driven HR and OD strategy, policy, and programs that build the organisational capability and culture required for success.During 9 years as a Strategic People Partner, Director of Change, and Head of Diversity & Inclusion for Big-4 Australian Banks, I was instrumental in shaping transformational people strategies that received industry recognition and positioned the organisations to meet the rapidly changing needs of customers and drive sustainable growth. I was recognised as Westpac Woman of Influence in 2016. My work as an industry influencer and thought leader in the area of inclusion and diversity within the Banking sector led to external recognition including: Named in Australia’s 50 Most Influential LGBT Leaders by Deloitte/Google, 2018 Awarded Winston Churchill Fellowship in 2018, securing grant funding to deliver global research and influence positive social change strategies within AustraliaI leveraged these opportunities to transition to management consultancy and led numerous high-profile culture reviews across diverse industry sectors, coaching Boards and CEOs to adopt evidence-based recommendations to harness inclusion and diversity in driving commercial success. During this period I managed the Global Tech and Microsoft Partners portfolios within the Champions of Change Coalition, nurturing strategic partnerships with Boards and executives of global tech firms to unlock the value of diversity and inclusion. I most recently worked for Microsoft Asia/ANZ, partnering with the Vice President to plan and execute organisational change and business transformation and deliver globally leading People and Culture strategy.Having joined Allen’s, one of Australias leading law firms, in 2023, I am excited to lead a team that drives positive change and greater inclusion & innovation outcomes.
Allens
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Chief People OfficerAllens Jul 2023 - PresentSydney, Nsw, Au
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Principal Consultant - People & CultureSam Turner Inclusion Jan 2019 - PresentSam Turner Inclusion is a boutique consultancy specialising in D&I strategy, workforce capability, and culture change. • Established credibility as a trusted strategic advisor and thought leader in the area of D&I strategy and organisational culture working as an independent contractor to deliver consulting and change management engagements:− Led a high-profile culture review of the contemporary Australian Music Industry, funded by major industry players and philanthropists (https://musicindustryreview.com.au)− Worked as virtual Chief People Officer to SEM business across the tech, media, and music industries to shape workforce strategy and build HR capability− Delivered culture reviews and developed DEI strategies for clients including Optus and Griffith Film School• Coordinated and participated in a roundtable of Global CEOs at the United Nations Commission on the Status of Women (CSW), researching and preparing white papers and briefing notes for key stakeholders • Worked as Lead Consultant, for Elizabeth Broderick & Co, to support the delivery of culture reviews and organisational change programs for clients including Rio Tinto, Airservices Australia, NSW Parliament• Developed strategic partnerships with members (CEOs) of the Champions of Change Program, managing the Global Tech and Microsoft Partners portfolios, and leading consulting engagements to drive best practice D&I strategies and People & Culture programs across the sector:− Partnered with CEOs and Boards of global tech firms including BBC, Conde Nast, Jacobs, Optus, WeTransfer, Yoox-Net-A-Porter, and WPP to deliver critical reviews of business strategy and identify opportunities for Diversity & Inclusion to create value
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Chief Of Staff - AsiaMicrosoft Sep 2022 - Jun 2023Redmond, Washington, Us• Partnered with the Vice President of Microsoft Asia to plan and execute organisational restructuring and business transformation, realigning talent and resources across the region to meet emerging market needs and opportunities:− Delivered a critical review of existing structure and capability across the Asia workforce (600+ FTEs)• Co-ordinated the strategic and operational planning rhythm for the Executive team, facilitating weekly leadership team meetings and aligning priorities with the People and Strategy agenda:− Worked as a trusted business partner and coach to cross-functional executives in planning and implementing people strategies and building leadership/people management capability− Transformed the quality of HR analytics, defining clear people metrics and working with the HR shared services team to continually improve reporting -
Director Of People & Sales Operations - AnzMicrosoft Nov 2021 - Sep 2022Redmond, Washington, Us• Led implementation of Microsoft Global People & Culture Strategy across the Asia region, demonstrating strong cultural awareness and market knowledge to adapt policies and programs to effectively manage risk and meet local needs • Led a program of transformation across the Sales Operations function, delivering a critical review of systems, processes, and capabilities and harnessing market and customer insights to identify opportunities to improve customer experience and optimise sales performance (customer acquisition, conversion, and retention:− Led a team of 7 Business Analysts and Data Specialists to deliver process mapping and develop a business intelligence (BI) suite, to drive targeted continuous improvement in sales− Optimised functionality of the Microsoft Dynamics CRM to automate processes and controls and improve the quality of customer insights
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Head Of Inclusion & DiversityWestpac Group Feb 2017 - Nov 2018Sydney, New South Wales, Au• Championed the Diversity & Inclusion agenda across the organisation, establishing the D&I portfolio and implementing research-informed strategies and programs to position Westpac as a Financial Services industry leader:− Influenced executive leaders to recognise D&I as a key driver of commercial success, not a compliance obligation− Positioned Westpac as #1 Employer in the AWEI Awards for LGBTQ+ Inclusion (from #9 to #1 in 3 years)− Increased women’s representation in leadership roles from 30% to 50% across the organisation− Established a first-of-its-kind in Australia employment pathway program to support people with neurodiversity to build successful careers in the banking industry -
Director Of Change - Customer Service HubWestpac Group Aug 2016 - Feb 2017Sydney, New South Wales, Au• Managed the people components of large-scale transformation and change programs across multiple business divisions, actively developing change management capability at all levels of the business, fostering active employee engagement and agile culture:− Facilitated change planning workshops with senior leaders to define future state organisational design, operating structures, workforce plans, and capability frameworks− Led internal communications and consultation for organisational restructuring and retrenchments, demonstrating sound knowledge and understanding of employment law/industrial relations− Led successful implementation of an accessible Customer Service Hub, leading a team of 50+ and managing a change budget of $120M to optimise benefits realisation, with measurable improvement in customer experience and service efficiency− Developed Westpac’s Digital Change Strategy and Agile change management framework
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State Business & Operations ManagerWestpac Group Feb 2015 - Aug 2016Sydney, New South Wales, Au• Seconded to the role of Regional General Manager for ACT Branch Network, leading a sales team of 70 FTEs across 10 branches, with full P&L responsibility (mortgage book value of $34BN)
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Director Of Change - Digital & Consumer FinanceWestpac Group Jun 2014 - Feb 2015Sydney, New South Wales, AuLed a team of 50 change practitioners from senior through to associates; responsible for 3 portfolios of change delivery including resourcing, reporting and financials; stakeholder engagement and management across entire portfolio. Developed and embedded Agile change management framework and digital change strategy to drive a benefits-led approach to change
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Head Of Business Improvement And Operations - Business BankNational Australia Bank Aug 2013 - Jun 2014Melbourne, Victoria, Au• Led the mobilisation and development of the Business Improvement division, recruiting and onboarding 250+ team members to develop and deliver a data-driven, benefits-led business improvement agenda -
Strategic Hr Business PartnerNational Australia Bank Apr 2012 - Aug 2013Melbourne, Victoria, Au• Partnered with cross-functional people managers to develop and execute HR strategy for NAB Business division and a national workforce of 5,000+ FTEs:− Actively developed people management capability, improved employee experience, and embedded best practice HR policy and processes across all elements of the employee lifecycle
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Senior Hr Change Manager - Customer Development & OperationsNational Australia Bank Apr 2010 - Apr 2012Melbourne, Victoria, Au
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Senior Manager, Banking And PaymentsNational Australia Bank Dec 2009 - Apr 2010Melbourne, Victoria, Au
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Senior Consultant - Sap HrBhp Apr 2008 - Sep 2009Melbourne, Victoria, Au -
General ManagerTime4Fitness 2006 - 2007
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Senior Sap Hr And Transformation ConsultantDeloitte Consulting 2000 - 2005Worldwide, Oo
Sam Turner Skills
Sam Turner Education Details
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University Of MelbournePsychology -
University Of NewcastleBusiness/Managerial Economics And Organisational Psychology
Frequently Asked Questions about Sam Turner
What company does Sam Turner work for?
Sam Turner works for Allens
What is Sam Turner's role at the current company?
Sam Turner's current role is Chief People Officer｜Non Executive Director People & Culture Strategy ❘ Diversity & Inclusion ❘ Organisational Development｜Transformation & Change.
What is Sam Turner's email address?
Sam Turner's email address is sa****@****ail.com
What is Sam Turner's direct phone number?
Sam Turner's direct phone number is 011 61 2 9293*****
What schools did Sam Turner attend?
Sam Turner attended University Of Melbourne, University Of Newcastle.
What are some of Sam Turner's interests?
Sam Turner has interest in Organisational Dynamics And Leadership, Children, Yoga, Civil Rights And Social Action, Politics, Cycling, Diversity And Social Justice, Music, Human Rights, Arts And Culture.
What skills is Sam Turner known for?
Sam Turner has skills like Change Management, Stakeholder Management, Coaching, Business Process Improvement, Culture Change, Management, Leadership, Business Transformation, Project Portfolio Management, Diversity And Inclusion, Human Resources, Project Management.
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