Samudra Gupta Email and Phone Number
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I have co-founded and built 2 successful companies but the passion always was building great software, still is.The present……………….In my current avatar, I am the co-founder and CTO of NUMR (https://www.numrcxm.com/). NUMR is a cloud based customer experience management software used by enterprises globally. Our customers span BFSI, Airlines, Auto, Retail and Hospitality and include companies like ICICI Prudential, Toyota, Akasa Airlines, Volkswagen, Maxlife, Mobiliar, General Motors, India First, Royal Enfield, etc.. NUMR helps companies connect customer behaviour and emotions to financial outcomes. We tell companies what they need to do and when, to retain customers and to increase word of mouth recommendations. We are the lighthouse in the turbulent battle for customer loyalty - we show the way. I designed and architected NUMR from the ground up as a best in class cloud based SaaS product which ticks all the boxes for enterprise customers - scalability, compliance, security, integration. Today the NUMR suite has grown to a collection of 6 apps and our APIs process upwards of 100 million requests a month. All the lessons learnt from the ditches while building our earlier SaaS (rebus cloud), went into building out NUMR. And we are just getting started..The beginning…………………..At the beginning, I worked in a few IT companies before settling in Torry Harris, where I found many great mentors. I rose up the ranks quickly and spent many years working in UK, US and Europe as a solutions architect, pre-sales, client management and handling key accounts. I handled accounts like Orange telecom, JP Morgan, T Mobile to name a few.But at my heart I was always a programmer and dreamt of building software products which is used by customers everywhere. Products which customer love.I got an opportunity to start on that path when I met my friend Amitayu once again while working in UK and we decided to start RebusCode as a 2-member startup. We scaled RebusCode to 75+ people and build software in the market research space. We started with ad-hoc projects and then build RebusCloud. RebusCloud is an platform for market research which I designed and built from scratch. All the top MR companies like Nielsen, GFK, Ipsos, Kantar used this.An interview of my journey:https://www.brilliantread.com/interview-with-samudra-gupta-co-founder-and-cto-at-numr/Skills………Technology LeadershipScaling teams and businessesSolutions ArchitectureProduct ManagementCloud computingAIProject Management, AgileHands-on developer
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Chief Technology OfficerNumr Cxm Jan 2020 - PresentMarkham, Ontario, Ca* Architected and built NUMR suite of products in record time* Played pivotal role in making NUMR a market leader in India in a short span of time* Onboarded marquee clients in India and around the globe. Clients like ICICI Pru, Toyota, Akasa Airlines, Royal Enfield, MaxLife, Volkswagen, Audi, Skoda, India First Life, Mobiliar and Colt amongst others* Build and led the technology team, including development, devops and QA* Architected NUMR to be massively scalable using a microservices architecture. Used combination of serverless and server based compute architecture to achieve scale with minimum cost.* Introduced durable orchestrations and rule engines for long running tasks, making the system very resilient* Use a combination of sql and no-sql storage options (including Cosmos DB) for handling massive volumes of structured and unstructured data* Used API Gateway (APIM) for API routing, end-point security, throttling and monitoring.* Used Application Insights and Log Analytics to enable real-time visibility across microservices.* Ensured NUMR met compliance and performance needs for enterprises including data residency, data isolation, DPDP/GDPR compliance, security compliance, RTO/RPO requirements and performance targets at scale* Currently NUMR operates at a 99.99% uptime and handle over 100 million transactions (API calls) a month.* Integrated latest AI technologies into NUMR, allowing it to differentiate with competitors. NUMR's predictive analysis capabilities are at a class apart. Integrated existing LLM models and layered it with our own models and neural networks.* Set up best practices for tech team, including agile delivery mechanism - backlog grooming and sprints, technical design process, CI/CD processes and QA processes* Setup hiring and learning and development processes. We regularly hire from campuses and take interns through a rigorous in-house designed bootcamp. -
Chief Technology OfficerRebuscode Information Solutions Aug 2006 - Jul 2019Gurgaon, Haryana, In* Co-founded and nurtured RebusCode from its inception, scaling from a duo to a formidable team of 75, marking a journey of unwavering vision and resilience.* Oversaw transitioning from a bespoke solutions provider to a product company* Delivered large scale bespoke solutions in the market research space. Some marquee projects included: -- Reporting dashboard for Mars data for Nielsen. This dashboard was used across more than 50 countries and had 1 billion rows of data across countries -- Brand tracking for Phillip Morris, Suzuki, and Airtel. -- Product testing studies for market leaders Unilever and P&G -- Comprehensive U&A studies for noteworthy clientele including Godrej and Phillips* Architected and led the development team to build an end-to-end market research platform called RebusCloud. * Initially this was an on-prem solution and then it moved full-fledged to the cloud. We were one of the earliest Azure adopters for SaaS in India at this scale. I collaborated closely with the Microsoft team on the tech stack.* RebusCloud allowed survey creation, sendouts, data cleaning, data tabulation and vizualization. It also had an alert module for generating real-time alerts based on survey feedback.* Large market research companies like Nielsen, GFK, Ipsos and Kantar used RebusCloud. It is still in active use* Oversaw the whole development, support and QA teams, including hiring, retention, training and project management -
Solutions Architect, Key Account ManagerTorry Harris Integration Solutions 2000 - 2005Perth Amboy, New Jersey, Us* Started as a developer in middleware technologies from the Bangalore development center* Worked on C++, COM, ATL, Java, Encina, Websphere, MQ Series.* Moved onsite to Bristol UK to work in Orange telecom* Played critical role in architecting solutions for key projects for Torry Harris, including a fraud detection system called Mentis* Oversaw implementation and delivery by the offshore team in Bangalore. Interfaced and gatherered requirements from client onsite.* Quickly became a key account manager for the Orange account and massively grew the account. When I started we had a total team of 10 onsite and 20 offshore engineers. During my tenure expanded the team to 40 onsite and more than 150 offshore engineers.* Started managing other accounts like JP Morgan in New York and T-Mobile.
Samudra Gupta Skills
Samudra Gupta Education Details
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University Of Warwick - Warwick Business SchoolMba -
St Xavier'S College, KolkataPhysics -
St James KolkataClass Xii
Frequently Asked Questions about Samudra Gupta
What company does Samudra Gupta work for?
Samudra Gupta works for Numr Cxm
What is Samudra Gupta's role at the current company?
Samudra Gupta's current role is CTO and Co-founder at NUMR | Building tech which customers love.
What is Samudra Gupta's email address?
Samudra Gupta's email address is gu****@****hoo.com
What schools did Samudra Gupta attend?
Samudra Gupta attended University Of Warwick - Warwick Business School, St Xavier's College, Kolkata, St James Kolkata.
What skills is Samudra Gupta known for?
Samudra Gupta has skills like Software Project Management, Requirements Analysis, Solution Architecture, Team Management, Sdlc, Software Development, Business Analysis, Pre Sales, Program Management, Project Management, Crm, Agile Methodologies.
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