Samudra Sengupta Email & Phone Number

Durgapur, Wb, In

Durgapur, West Bengal, India

• Coordinates with partners to create and execute business plans to meet sales goals. • Achieving targets through my Team Managers & Front-Line Sales executives. • Achieving Persistency benchmark through renewal collection by team & partners. • Control Pre-Issuance & Post-Issuance leakages through ethical & complaint less selling. • Launching several contests & achievers’ schemes through which company can achieve their desire target & partner can earn maximum profit. • Activation of partner’s staff. • Effective management of people & retaining them. • Keep a keen eye on lead standardization & conversion ratio.• Corporate lead distribution & conversion ratio tracking.

Durgapur Area, India

Coordinates with partners to create and execute business plans to meet sales goals. • Achieving targets through my team of 12 Relationship Associates & 2 Associate Sales Managers from assigned 15 Axis Bank Branches. • Achieving Persistency benchmark through renewal collection by team & partners. • Control Pre-Issuance & Post-Issuance leakages through ethical & complaint less selling. • Launching several contest & achievers scheme through which company can achieve their desire target & partner can earn maximum profit. • Activation of partner’s staff. • Effective management of people & retaining them. • Keep a keen eye on lead standardization & conversion ratio.• Corporate lead distribution & conversion ratio tracking.

Bilaspur Area, India

• Coordinates with partners to create and execute business plans to meet sales goals. • Achieving targets through my team of 12 Relationship Associates & 2 Associate Sales Managers from assigned 15 Axis Bank Branches. • Achieving Persistency benchmark through renewal collection by team & partners. • Control Pre-Issuance & Post-Issuance leakages through ethical & complaint less selling. • Launching several contest & achievers scheme through which company can achieve their desire target & partner can earn maximum profit. • Activation of partner’s staff. • Effective management of people & retaining them. • Keep a keen eye on lead standardization & conversion ratio.• Corporate lead distribution & conversion ratio tracking.

East India - Kolkata

Joined the company as “Asst. Manager Training” and through my capabilities, achievements & out of the box thinking successfully got promoted twice & currently working as a Business Unit Head [East India + Andaman & Nicobar Island]• Responsible for acquisition of members. • Achieving Sales & Marketing target through my team of 4 Team Managers, 1 Marketing Manager & 2 Telemarketing Supervisors. • Responsible for achieving profitability & acquire new member base. • Coordinates with company supports, services in order to meet member’s expectation.• Identify & develop new territory through face to face appointment & ‘Venue’ concept. • Planning marketing strategy & activities for optimum response. • Management of Member database. • Working as a relationship manager for my own member base & assigned member base. • Manage efforts to grow new business, increase existing revenue and provide top level customer service to current members. • Evaluate individual sales performance and recommend improvements.• Responsible for acquiring members within given budget [Cost Per Sale Management] • Formulating and implementing Special Incentive schemes for sales & marketing staffs.

Kolkata - East India

• Managing 2 channels of sales simultaneously 1. Company Channel 2. Partner Channel• In company channel handling a team of 2Direct Sales Manager & 6 Sales Executives, 1 Marketing Manager, and a team of 10 Tele Marketing Executives & 5 Outpost Consultants. • Achieving Sales & Marketing target.• Responsible for achieving profitability & partner recruitment objectives. • Coordinates with company supports, services in order to meet partner performance objectives & partners expectation.• Identify, recruit and on-board new channel partners within assigned territory.• Manage sales activities of marketing to generate revenue. • Coordinates with team & partners to create and execute business plans to meet sales goals. • Manage sales pipeline, forecast monthly sales and identify new business opportunities.

Kolkata - East India

• Identifying region wide training needs and to develop comprehensive training and employee development programs. • Training need analysis.• Formulation of annual training budgets & plans and managing training deliverables within approved budget. • Responsible for performance management of sales executives & sales managers. • Ensuring the productivity of sales & marketing department through proper training & performance improvement strategy for achieving branch target. • Conducted induction program on regular basis for all new joiners, inducted all junior & senior managers on their KRA’s, rules & regulations. • Training of tele callers & OPCs [Outpost Consultants]• Rapport building & effective communication training.• Work on objection handling & team building. • Evaluation of training, performance analysis in a regular manner. Maintain timely MIS & database reflecting the trends & developments of the company regarding sales conversations, calling, lead usage, business development etc.

Kolkata - East India

Joined the company as Team Leader and successfully got promoted thrice in a short span of 3 years for consistent performance & hard work rendered• Driving learning & development for 12 Sales Officers & 240 In Store Demonstrator [ISD]. • Monitoring the productivity performance of 12 sales officer & their ISD team.• Make fact-based decisions regarding marketing strategy to develop the training as a brand while designing effective and cost-efficient implementation programs based on customer analysis, competitive analysis, collaborator analysis and industry & company analysis.• Understanding the product & creating feature benefit program [FAB] for the product. • Training need analysis.• Formulation of annual training budgets & plans and managing training deliverables within approved budget. • Business consultancy, extensive feedback gathering and collaboration with sales, marketing, operations and other teams.

Bihar - Jharkhand

• Manage sales officers and a team of in shop demonstrators & sales executive.• Responsible for primary sales from company warehouse & secondary sales from distributor’s point through my team i.e. sales officer. Oversee total tertiary sales from dealers through ISD [In Shop Demonstrators] team.• Monitor, track and evaluate sales data to ensure satisfaction of sales objectives.• Implement incentive schemes to motivate the dealers. Ensure target achievement with requisite investments & scheme settlement across the region. Responsible for developing communication, enhancing trade recommendations, service level adherence & expansion.• Establish healthy business relations with clients & external associates for securing repeat business & long term customer loyalty and worked towards solving their queries and complaints efficiently.• Ensure timely service delivery as well as collections from the clients within the stipulated credit period while managing the distribution system of the company and maintaining smooth operations across the units.• Maintain timely MIS & database reflecting the trends & developments of the company regarding sales, business development, vendor reconciliation, etc for budgetary and strategic review to enhance the business of the company.

East India

• Provide training to all ISD, team leaders & other sales persons of Sony Ericsson on handset features & how to sale the benefit to end customer across Eastern India [West Bengal, Bihar, Jharkhand, Orissa & Entire North East].• Understanding the product & creating feature benefit program [FAB] for the product. • Responsible for training of 12 sales officer & 240 ISDs [In Shop Demonstrators] - training them for the professional and work developments. It also entails solving the team’s concerns and grievances while providing them with various accolades to motivate them on regular basis.

Asansol - Durgapur - Burdwan Region

• Accredited for developing the no. of ISD to 17. Acted as an in charge of all multi branded ISD (near about 22 counters) & non ISD (near about 30 counters) in Burdwan district.• Responsible for tertiary sales from dealer's point through my team i.e. ISD. Oversee total secondary sales from distributor. • Identify and appoint new dealers/ ISD to enhance business development through formal presentation, while working closely with the sales channel to ensure target achievements. Visit distributor points & discuss the related dealer & company issues and solve them.

Asansol

• Achieving sales target [both Unit & Value] through a healthy competition with competitor brands.• Maintaining own customer database. • Responsible of Counter branding & display. • Establish healthy business relation with shopkeeper & local distributor.