Assistant Manager
CurrentThe main responsibility of the role is being passionate about O2s products, services and propositions and understanding what we offer as a business. Becoming an expert in all things o2 working to and following our customer excellence framework to make sure you are delivering a great personalised customer service and experience in store. I was working to store targets selling and discussing products, services and propositions that meet the customer needs in an enthusiastic and knowledgeable way. Being aware of my own performance and the team performance and how it commits to o2’s success. Using in-store systems and working to processes. Taking ownership of what I do and making sure the store operates effectively and within compliance.