Actively collaborate with cross-functional teams, including engineers, developers, and managers, to conceive and develop user-centric products.• Orchestrated the creation of interactive designs for the online internet banking interface of a prominent financial institution (CIT MFB). I conducted thorough user research, mapped user flows, and led prototype testing, resulting in an impressive 35% client satisfaction rate in Q3 2023.• Engaged in dynamic collaboration with a design team to conceptualize innovative features for a residential banking solution (Residify). Employed design thinking principles, contributing to a remarkable 25% revenue increase by the close of Q4 2023.• Collaborate in designing aesthetically pleasing and interactive interfaces for residential and corporate rental solutions. These interfaces streamlined rent payment management and enabled efficient property tracking for estate owners and building managers.• Play an integral role in cross-functional teams, contributing to the development of in- demand products and fostering a synergistic approach among engineers, developers, and managers.• Conduct comprehensive evaluative testing involving both internal and external participants (10+), utilizing platforms like UserTesting.com. Leveraged insights to formulate strategic solutions, resulting in an impressive 20% increase in customer satisfaction for the primary user flow. • Additionally, I participate in the creation of aesthetically pleasing interfaces for technology solutions, simplifying ideas for clients and conducting evaluative testing and synthesized solutions that significantly improved user engagement, client's profit and company growth at large.

Championed the design of an ordering platform consisting of mobile, Web and Admin modules of over 100 screens delivering a perfect job with minimal iterations resulting in ease of use and reduction of switching rate by 17% at Q3, 2024.• Carried out researches to ensure the products meet with customer needs and designed provided features that ensured inclusivity of all users.• Facilitated design thinking workshops and training programs to empower non-designers to contribute to the UX process.