Samuel Arthur Email & Phone Number

Toledo, Ohio, United States

• Identify potential carriers for available freight and negotiate competitive rates.
• Develop and maintain strong relationships with carriers to ensure optimal service.
• Respond promptly to both inbound and outbound inquiries to provide exceptional customer service.
• Implement strategies to enhance operational efficiency for both customers and carriers.
• Oversee daily load activities, resolving any issues to ensure timely pick-up and delivery.
• Proactively address potential problems that may arise during the transit of a load.

Toledo, Ohio, United States

• Delivery Service Partner for Amazon
• Demonstrated exceptional organizational and time management skills in a fast-paced environment.
• Operated company vehicles safely and efficiently, ensuring compliance with all relevant regulations and safety protocols.
• Provided exceptional customer service, effectively resolving customer inquiries and concerns.
• Reported any incidents or concerns promptly to facilitate timely resolutions for customers.

Maumee, Ohio, United States

• Organized Request for Proposals (RFPs) to rigorously evaluate and select suppliers.
• Ensured both competitive pricing and unwavering quality standards for all suppliers.
• Crafted strategic negotiations that resulted in substantial cost savings for multiple suppliers.
• Achieved pricing reductions of up to 30% for key suppliers.
• Implemented rebate programs with a 5% incentive on a $1 million spend.
• Led communications with suppliers and internal teams to develop and implement product catalogs on SAP Ariba.

Perrysburg, Ohio, United States

• Contributed to supply chain optimization and continuous improvement.
• Engaged in Kaizen events, providing valuable input on supply chain strategies and contributing to ongoing improvement initiatives.
• Collaborated closely with DC management to lead a project focused on optimizing product replenishment processes through the application of Lean principles.
• Contributed to the development of comprehensive process documentation and standard operating procedures (SOPs) to enhance operational efficiency and maintain consistency.

Rossford, Ohio, United States

• Optimized sales by effectively managing inventory levels and promptly restocking shelves to ensure maximum product availability.
• Implemented a First-In First-Out (FIFO) system to provide fresh food items by regularly rotating product inventory.
• Ensured a hygienic and food-safe environment while prioritizing the well-being of guests.

Rossford, Ohio, United States

• Utilized strategic approaches to cater to guests, successfully de-escalating any negative situations and revitalizing the overall shopping experience.
• Organized online-placed orders to minimize guest wait time while maintaining guest service and accuracy.
• Communicated and interacted with guests to build an inclusive guest experience.
• Conducted comprehensive training sessions to equip team members with the latest guest service techniques.

Rossford, Ohio, United States

• Drove the decision-making process for technology product choices and provide tailored solutions to meet specific needs.
• Stayed informed of the latest advancements in technology through continuous learning to provide accurate knowledge.
• Demonstrated product usage and created live displays to guide guest understanding.