Samuel Arthur Email & Phone Number

Toledo, Ohio, United States

• Identify potential carriers for available freight and negotiate competitive rates.• Develop and maintain strong relationships with carriers to ensure optimal service.• Respond promptly to both inbound and outbound inquiries to provide exceptional customer service.• Implement strategies to enhance operational efficiency for both customers and carriers.• Oversee daily load activities, resolving any issues to ensure timely pick-up and delivery.• Proactively address potential problems that may arise during the transit of a load.• Demonstrate creativity and a competitive spirit in a collaborative team environment.• Collaborate with current carriers to expand business opportunities in alignment with account growth strategies.

Toledo, Ohio, United States

• Delivery Service Partner for Amazon• Demonstrated exceptional organizational and time management skills in a fast-paced environment.• Operated company vehicles safely and efficiently, ensuring compliance with all relevant regulations and safety protocols.• Provided exceptional customer service, effectively resolving customer inquiries and concerns.• Reported any incidents or concerns promptly to facilitate timely resolutions for customers.

Maumee, Ohio, United States

•Organized Request for Proposals (RFPs) to rigorously evaluate and select suppliers.•Ensured both competitive pricing and unwavering quality standards for all suppliers.•Crafted strategic negotiations that resulted in substantial cost savings for multiple suppliers.•Achieved pricing reductions of up to 30% for key suppliers.•Implemented rebate programs with a 5% incentive on a $1 million spend.•Led communications with suppliers and internal teams to develop and implement product catalogs on SAP Ariba.•Led the development, documentation, implementation, and monitoring of an innovative purchase order process using SAP Ariba.•Streamlined workflows and enhanced efficiency for over 25 facilities.•Established, developed, and maintained robust alliances with key suppliers, fostering collaborative partnerships and securing favorable terms.•Managed procurement, inventory, maintenance, and invoicing of essential items, including packaging, office supplies, safety equipment, tooling, and forklifts.•Developed standardized ordering procedures to eliminate freight costs from several key suppliers.•Successfully resolved supplier issues, including invoicing and billing discrepancies, ensuring timely payments from our internal team and consistent service from suppliers.•Developed and maintained comprehensive reports regarding plant expenditures and comparative analysis of supplier pricing.

Perrysburg, Ohio, United States

•Contributed to supply chain optimization and continuous improvement.• Engaged in Kaizen events, providing valuable input on supply chain strategies and contributing to ongoing improvement initiatives.• Collaborated closely with DC management to lead a project focused on optimizing product replenishment processes through the application of Lean principles.• Contributed to the development of comprehensive process documentation and standard operating procedures (SOPs) to enhance operational efficiency and maintain consistency.

Rossford, Ohio, United States

•Optimized sales by effectively managing inventory levels and promptly restocking shelves to ensure maximum product availability. •Implemented a First-In First-Out (FIFO) system to provide fresh food items by regularly rotating product inventory. •Ensured a hygienic and food-safe environment while prioritizing the well-being of guests.

Rossford, Ohio, United States

•Utilized strategic approaches to cater to guests, successfully de-escalating any negative situations and revitalizing the overall shopping experience.•Organized online-placed orders to minimize guest wait time while maintaining guest service and accuracy. •Communicated and interacted with guests to build an inclusive guest experience. •Conducted comprehensive training sessions to equip team members with the latest guest service techniques.

Rossford, Ohio, United States

•Drove the decision-making process for technology product choices and provide tailored solutions to meet specific needs.•Stayed informed of the latest advancements in technology through continuous learning to provide accurate knowledge.•Demonstrated product usage and created live displays to guide guest understanding.