• Managed client relationships and served as a liaison, ensuring consistent communication and alignment with client goals.• Planned and implemented multiple projects, utilizing project tracking tools and coordinating with both internal and external stakeholders to exceed targets.• Developed and presented project proposals and coordinated briefs within the agency to streamline project execution.• Coordinated and facilitated the delivery of project objectives, driving efficiency across teams and workflows.• Analyzed past project data to generate data-driven insights, supporting strategic marketing decisions that helped the client retain a 60% market share despite economic challenges.• Created detailed business plans, strategies, and use cases to ensure seamless project execution and alignment with client objectives.• Compiled various Excel reports and used data visualization tools to present clear, impactful visuals, enhancing clients' decision-making.

• Trained students in database software, Microsoft Office, programming, and data visualization tools, building foundational and advanced skills.• Provided IT support by managing and troubleshooting computer systems, hardware, and mobile devices.• Oversaw staff and asset management, ensuring efficient resource allocation and project workflow.• Developed digital skills documentation and facilitated training sessions for schools and individuals, enhancing digital literacy.• Organized presentations and job simulations to provide practical learning experiences and career preparation.• Researched and recommended new learning tools and platforms to improve training effectiveness.

• Maintained accurate attendance and student records while checking assignments and providing grades in accordance with university standards.• Collaborated with faculty to evaluate student progress and prepare lesson plans based on course outlines.• Assisted with administrative tasks, including collecting assignments and preparing materials for examinations.• Offered constructive feedback on student work and led undergraduate classes to support faculty and enhance the learning environment.

• Operated specialized equipment such as On-board Diagnostics System II to test electronics and computer control systems.• Changed, rotated, and balanced tires on Honda and Acura different model of vehicles.• Replaced damaged, missing, or defective parts with new and refurbished components.• Analyzed and located malfunctions in brakes, motors, switches, and control systems.