Information Technology Business Relationship Manager
Current- Establishes and maintains strategic relationships with the business units to determine and meet their technology-related business needs.- Coordinates the exchange of information between business units, and IT in regard to technology initiatives. Articulates the business strategies and priorities to IT to ensure that IT services, strategicplanning and Enterprise Architecture are in alignment with those needs.- Provides advice and consultation regarding gathering business requirements and preparing divisional business plans in relationship to their technology needs, project prioritization and the maintenance of the Corporate Long-Range Systems Plan.- Maintains strong working relationships with supporting services and contributes to the ongoing development of the Business Relationship Management standards, metrics and strategies.- Manages assigned staff; hires, assigns work schedules, assesses staffing needs; identifies and pursues other resources if necessary and performs layoff and recall. Plans and approves staff development. Conducts performance management and, when required, disciplinary action.- Conducts feasibility studies and recommends alternatives; identifies key stakeholders; identifies system requirements for implementation; develops a statement–of-requirementsdocument.- Supports the lifecycle of a project, including developing business case; initiates, plans and controls project, and prepares forecast of short- and long-term projects.- Plans and manages studies to identify productivity improvements through effective management techniques and tools.- Obtains consensus on the priority of projects; recommends the resources to meet goals; and oversees the implementation of projects.- Maintains current knowledge of technological advancements and IT services as they pertain to departmental and corporate requirements and looks for opportunities to standardize andconsolidate services.