 Installation and configuration of Operating Systems.  Installing and configuring software, hardware and networks.  Managing routers and wireless printers.  Supported all computer lab operations.  Responsible for installation, configuration, and administration of Windows systems.  Provides secure access to the systems and network for remote users.  Website management.  Installing and configuring Fingerprint device and CCTV systems.  Troubleshoot hardware and software errors by running diagnostics  Setting up new users and giving them access to the intranet.  Provided instructions to all users on proper use of system devices.  Installation and configuration of wireless access points.  Provide support for meeting rooms services audio, video and internet.

 Responsible for the maintenance, configuration, and reliable operation of computer systems and networks. Installation and Administration of Windows server 2012. Technical support for Operating systems (windows 7/8.1/10). Install, configure, monitor, and troubleshoot hardware and software. Knowledge of Microsoft office tools (Word / Excel / Powerpoint). Providing support to the desktop PC’s and laptops. Install, configure, monitor & troubleshoot printing/scanning hardware and software. Problem resolving on computers, peripherals, printers, Wi-Fi, structured cabling,switches and routers. ERP technical support and SQL query updating. Monitoring system performance and troubleshooting issues.

 Provide technical support to hardware, software and networking issues Manage installation, configuration and troubleshooting of computer hardware. Installation and testing of computer related devices and technologies. Installation and maintenance of smart classrooms. Provide training and support for new users. Patched software and installed new versions. Followed up with clients to verify problem resolution and customer satisfaction.