Director-Customer Success
CurrentOrganize, analyze and narrate Healthcare data to accelerate innovation at Healthcare organizations who want to improve health outcomes of their populations.
Dec 2023 - Present
AeroLeads people directory · profile
Samuel Balli Email & Phone Number
Healthcare IT Customer Success | IIM Mumbai
at
Innovaccer
1 work email found
@edifecs.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Healthcare IT Customer Success | IIM Mumbai
Location
Greater Seattle Area, United States
Company size
Who is Samuel Balli? Overview
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Quick answer
Samuel Balli is listed as Healthcare IT Customer Success | IIM Mumbai at Innovaccer, a with 652 employees, based in Greater Seattle Area, United States. AeroLeads shows a work email signal at edifecs.com and a matched LinkedIn profile for Samuel Balli.
Samuel Balli previously worked as Director-Customer Success at Innovaccer and Associate Director at Edifecs. Samuel Balli holds Master Of Business Administration - Mba, Operations And Marketing from Indian Institute Of Management Mumbai.
Company email context
Email format at Innovaccer
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{first}.{last}@edifecs.com
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Profile bio
About Samuel Balli
Progressive experience in Customer Success roles across Product Implementation, Hosted (SaaS) Customer Business Operations and new Software Development. Healthcare IT Customer Success leader accountable for retention, renewals and growth of multi-MM$ ARR for multiple customers portfolio through excellent Solution Delivery, Customer C-Suite Engagement and Account Growth.Directed end to end (discovery through business readiness) Digital transformation projects through design and delivery of custom Web Applications and APIs on Azure PaaS and SharePoint.Direct People Manager (Coach) for US Technical team and dotted line manager for US Business Analysis and Offshore (India) Engineering teams of 15+ associates.
Listed skills include Business Analysis, Market Research, Analysis, Requirements Analysis, and 23 others.
Current workplace
Samuel Balli's current company
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Innovaccer
9 roles
Samuel Balli work experience
A career timeline built from the work history available for this profile.
Associate Director
Encounter Management Professional Services - Business Operations Delivery **Trusted advisor as Edifecs Product SME and Customer Business Operations success partner. **Supported customer advocacy with customers’ external partners – Medicare (CMS) and Medicaid (State) regulators during audits to remediate issues and mitigate penalties. - Implementation/customization TPM
Apr 2022 - Dec 2023
Technical Project Manager
Planning and executing strategic and robust implementation of Edifecs' Encounter Management solutions for MAOs and MCOs.
May 2019 - Apr 2022
Product Owner & Engineering Pm (Via Infosys Ltd.)
Designed and developed a highly usable custom Web Application for Microsoft's Financing and directing a team of 15 developers to build it from scratch using Angular 4 and ASP.NET technologies on Azure PaaSOn-boarded Financing Assistant bot to help the users through the loan approval & operations processes and to retrieve quick reportsTeam won Gold Award in Technology Excellence - Alexander Hamilton Awards (Treasure&Risk) 2019Team Won Adam Smith Awards 2018 in 2 categories - Harnessing the Power of Technology (Highly Commended Winner) and Judges' Choice (Overall Winner)Received Certificate of Appreciation at Infosys Ltd. for customer delight and successful v1 release
Sep 2017 - May 2019
Product Owner & Engineering Pm (Via Infosys Ltd.)
Onsite engineering single point of contact for 3 parallel agile crews (12 developers in total)End to end ownership to sustain and enhance multiple tools in SharePoint Online (XSP and Records Center) and Azure PaaS to support Microsoft's Legal Operations and web content management
Dec 2016 - Aug 2017
Engineering Pm (Via Infosys Ltd.)
Program managed Ordering, Fulfillment and User Management modules in a complex Volume Licensing transformation projectReceived 'Obsess about the customer' team award for reducing support calls by 40% and improving user registration and access metrics of 5 new portalsReceived WoW award for Leading knowledge management and domain enablement initiatives for a team of 300+ at Infosys Ltd.
Jul 2013 - Nov 2016
Domain Consultant (Via Infosys Ltd.)
Responsibilities: Requirements analysis, dependency and impact analysis, coordinating multiple external teams and internal cross module teams to execute End to End testing in edge cases, triage and track bugs towards resolution and closure
May 2012 - Jun 2013
Sales Analyst
Analyzed live sales data of 5 years to segment over 650 industrial customers using RFM analysis
Apr 2011 - Jun 2011
Software Engineer
May 2010 - Jun 2010
Team & coworkers
Colleagues at Innovaccer
Other employees you can reach at innovaccer.com. View company contacts for 652 employees →
AJ
Abhishek Jain
Colleague at InnovaccerNoida, Uttar Pradesh, India
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AG
Anubhav Gupta
Colleague at InnovaccerBulandshahr, Uttar Pradesh, India
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VG
Vidushi Gupta
Colleague at InnovaccerDelhi, India
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SB
Sachin Bhardwaj
Colleague at InnovaccerFaridabad, Haryana, India
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SA
Satyam Anand
Colleague at InnovaccerDurgapur, West Bengal, India
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KS
Kshitiz Sharma
Colleague at InnovaccerNoida, Uttar Pradesh, India
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CK
Chhavik Kapoor
Colleague at InnovaccerDelhi, India
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TM
Towfiqe Mohammed
Colleague at InnovaccerBengaluru, Karnataka, India
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SK
Shubham Kamra
Colleague at InnovaccerGhaziabad, Uttar Pradesh, India
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NB
Navneet Baliyan
Colleague at InnovaccerGhaziabad, Uttar Pradesh, India
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Abhishek Jain
Colleague at InnovaccerNoida, Uttar Pradesh, India
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AG
Anubhav Gupta
Colleague at InnovaccerBulandshahr, Uttar Pradesh, India
View →
VG
Vidushi Gupta
Colleague at InnovaccerDelhi, India
View →
SB
Sachin Bhardwaj
Colleague at InnovaccerFaridabad, Haryana, India
View →
SA
Satyam Anand
Colleague at InnovaccerDurgapur, West Bengal, India
View →
KS
Kshitiz Sharma
Colleague at InnovaccerNoida, Uttar Pradesh, India
View →
CK
Chhavik Kapoor
Colleague at InnovaccerDelhi, India
View →
TM
Towfiqe Mohammed
Colleague at InnovaccerBengaluru, Karnataka, India
View →
SK
Shubham Kamra
Colleague at InnovaccerGhaziabad, Uttar Pradesh, India
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NB
Navneet Baliyan
Colleague at InnovaccerGhaziabad, Uttar Pradesh, India
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3 education records
Samuel Balli education
Master Of Business Administration - Mba, Operations And Marketing
B.Tech, Electronics And Communication Engineering
Decision Making Through Intelligent Modelling, Business Analytics And Operations
Indian Statistical Institute, Hyderabad
FAQ
Frequently asked questions about Samuel Balli
Quick answers generated from the profile data available on this page.
What company does Samuel Balli work for?
Samuel Balli works for Innovaccer.
What is Samuel Balli's role at Innovaccer?
Samuel Balli is listed as Healthcare IT Customer Success | IIM Mumbai at Innovaccer.
What is Samuel Balli's email address?
AeroLeads has found 1 work email signal at @edifecs.com for Samuel Balli at Innovaccer.
Where is Samuel Balli based?
Samuel Balli is based in Greater Seattle Area, United States while working with Innovaccer.
What companies has Samuel Balli worked for?
Samuel Balli has worked for Innovaccer, Edifecs, Microsoft, Bharat Petroleum Corporation Limited, and Mahindra Satyam.
Who are Samuel Balli's colleagues at Innovaccer?
Samuel Balli's colleagues at Innovaccer include Abhishek Jain, Anubhav Gupta, Vidushi Gupta, Sachin Bhardwaj, and Satyam Anand.
How can I contact Samuel Balli?
You can use AeroLeads to view verified contact signals for Samuel Balli at Innovaccer, including work email, phone, and LinkedIn data when available.
What schools did Samuel Balli attend?
Samuel Balli holds Master Of Business Administration - Mba, Operations And Marketing from Indian Institute Of Management Mumbai.
What skills is Samuel Balli known for?
Samuel Balli is listed with skills including Business Analysis, Market Research, Analysis, Requirements Analysis, Supply Chain Management, Marketing Research, Management Consulting, and Crm.
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