Director-Customer Success
CurrentOrganize, analyze and narrate Healthcare data to accelerate innovation at Healthcare organizations who want to improve health outcomes of their populations.
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@edifecs.com
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Samuel Balli is listed as Healthcare IT Customer Success | IIM Mumbai at Innovaccer, a company with 652 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at edifecs.com and a matched LinkedIn profile for Samuel Balli.
Samuel Balli previously worked as Director-Customer Success at Innovaccer and Associate Director at Edifecs. Samuel Balli holds Master Of Business Administration - Mba, Operations And Marketing from Indian Institute Of Management Mumbai.
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Progressive experience in Customer Success roles across Product Implementation, Hosted (SaaS) Customer Business Operations and new Software Development. Healthcare IT Customer Success leader accountable for retention, renewals and growth of multi-MM$ ARR for multiple customers portfolio through excellent Solution Delivery, Customer C-Suite Engagement and Account Growth.Directed end to end (discovery through business readiness) Digital transformation projects through design and delivery of custom Web Applications and APIs on Azure PaaS and SharePoint.Direct People Manager (Coach) for US Technical team and dotted line manager for US Business Analysis and Offshore (India) Engineering teams of 15+ associates.
Listed skills include Business Analysis, Market Research, Analysis, Requirements Analysis, and 23 others.
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Organize, analyze and narrate Healthcare data to accelerate innovation at Healthcare organizations who want to improve health outcomes of their populations.
Greater Seattle Area
Encounter Management Professional Services - Business Operations Delivery **Trusted advisor as Edifecs Product SME and Customer Business Operations success partner. **Supported customer advocacy with customers’ external partners – Medicare (CMS) and Medicaid (State) regulators during audits to remediate issues and mitigate penalties..
Greater Seattle Area
Planning and executing strategic and robust implementation of Edifecs' Encounter Management solutions for MAOs and MCOs.
Greater Seattle Area
Designed and developed a highly usable custom Web Application for Microsoft's Financing and directing a team of 15 developers to build it from scratch using Angular 4 and ASP.NET technologies on Azure PaaSOn-boarded Financing Assistant bot to help the users through the loan approval & operations processes and to retrieve quick reportsTeam won Gold Award in.
Greater Seattle Area
Onsite engineering single point of contact for 3 parallel agile crews (12 developers in total)End to end ownership to sustain and enhance multiple tools in SharePoint Online (XSP and Records Center) and Azure PaaS to support Microsoft's Legal Operations and web content management
Greater Seattle Area
Program managed Ordering, Fulfillment and User Management modules in a complex Volume Licensing transformation projectReceived 'Obsess about the customer' team award for reducing support calls by 40% and improving user registration and access metrics of 5 new portalsReceived WoW award for Leading knowledge management and domain enablement initiatives for a.
Hyderabad Area, India
Responsibilities: Requirements analysis, dependency and impact analysis, coordinating multiple external teams and internal cross module teams to execute End to End testing in edge cases, triage and track bugs towards resolution and closure
Mumbai, India
Analyzed live sales data of 5 years to segment over 650 industrial customers using RFM analysis
Other employees you can reach at innovaccer.com. View company contacts for 652 employees →
Mohammed Ibtesaam
Colleague at Innovaccer
San Francisco, California, United States, United States
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Dr. Rohan Choudhari
Colleague at Innovaccer
New Delhi, Delhi, India, India
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MM
Madhuresh Mayank
Colleague at Innovaccer
Delhi, India, India
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Harshit Singhal
Colleague at Innovaccer
Kurukshetra, Haryana, India, India
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Sparsh Kumar
Colleague at Innovaccer
Bareilly, Uttar Pradesh, India, India
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Arunsathyaseelan (Arun) Palanichami
Colleague at Innovaccer
Bengaluru, Karnataka, India, India
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Shashank Matolia
Colleague at Innovaccer
Noida, Uttar Pradesh, India, India
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Priya Pawar
Colleague at Innovaccer
Mumbai, Maharashtra, India, India
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AK
Akash Kumar
Colleague at Innovaccer
Noida, Uttar Pradesh, India, India
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AM
Abubakr Monazir
Colleague at Innovaccer
Noida, Uttar Pradesh, India, India
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Activities and Societies: 1. Head - Transport and Accommodation Committee - FLAIR 2020 (national level fest) 2. Leader - Home of.
Quick answers generated from the profile data available on this page.
Samuel Balli works for Innovaccer.
Samuel Balli is listed as Healthcare IT Customer Success | IIM Mumbai at Innovaccer.
AeroLeads has found 1 work email signal at @edifecs.com for Samuel Balli at Innovaccer.
Samuel Balli is based in Greater Seattle Area, United States, United States while working with Innovaccer.
Samuel Balli has worked for Innovaccer, Edifecs, Microsoft, Bharat Petroleum Corporation Limited, and Mahindra Satyam.
Samuel Balli's colleagues at Innovaccer include Mohammed Ibtesaam, Dr. Rohan Choudhari, Madhuresh Mayank, Harshit Singhal, and Sparsh Kumar.
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Samuel Balli holds Master Of Business Administration - Mba, Operations And Marketing from Indian Institute Of Management Mumbai.
Samuel Balli is listed with skills including Business Analysis, Market Research, Analysis, Requirements Analysis, Supply Chain Management, Marketing Research, Management Consulting, and Crm.
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