Enthusiastic young professional with a solid background in administrative coordination, quality control analysis, and e-commerce operations. Currently an E-commerce Operations Manager at Hopeshow Pte Ltd, overseeing daily operations, marketing budgets, and stock logistics. Previously served as a QC Analyst in the Return & Refund team at Shopee, where I honed my attention to detail and critical thinking skills. Experienced in managing administrative duties, inventory control, and process improvements. Proven track record in leading teams, with the Return & Refund team growing significantly under my supervision. Eager to contribute to a positive work environment and leverage my skills in communication, multitasking, and data analysis to enhance operational efficiency. I look forward to discussing how I can add value to your team.