- Installs and configures Trilliant software- Troubleshoots and resolves system issues in customer environments.- Perform informal training to customers’ user groups on use and maintenance of software.- Participates on project teams deploying Trilliant software and other IT components.- Support the overall Project Director\Manager\ System Integration Lead as needed in project management activities.- Contribute to business process analysis and design, deployment planning and execution, and training development and delivery activities.- Interface with internal and client team members to complete project activities and required deliverables.- Develop expertise related to the utility industry and the Trilliant solution.

Same as QA Lead for Trilliant.

- Created the QA department which was inexistent before being hired.- Created the first QA processes- Published the QA end results to each department.- Helped the support team answer customers’ related questions.- Helped many employees with questions related to our applications and solution.- Training of the new employees.- Training of visiting HydroOne technicians/specialists.- Member of the review team of the new features to elaborate and keep the flow of our application. All this with the Development team and Product Management.- Maintenance of the lab.- Created JAVA automation script (RFT) of a layer of our application.- Represented Trilliant at a job fair and meet with many people of the work force

- In Charge of Canadian Customers small release version (Bell, Telus, Fido)- In Charge of American Customers small release version (Verizon, Sprint, AT&T)- Team management task (Vacation, timesheets, dispatch of work load)

- Execute game test on all possible cellular phone a game is going to be released on.- Give my test results to my team lead on a daily basis.