Samuel Brown
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Samuel Brown Email & Phone Number

Service Desk Technician at Avara Foods
Location: Derby, England, United Kingdom 8 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Avara Foods
Role
Service Desk Technician
Location
Derby, England, United Kingdom
Company size
631 employees

Who is Samuel Brown? Overview

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Quick answer

Samuel Brown is listed as Service Desk Technician at Avara Foods, a with 631 employees, based in Derby, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Samuel Brown.

Samuel Brown previously worked as IT Operations Administrator at Xma and 1st Line Technical Analyst at Xma. Samuel Brown studied at Landau-Forte College.

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Email format at Avara Foods

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Avara Foods

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Profile bio

About Samuel Brown

I am a confident, logical, objective, and analytical professional. I am organised and methodical in myapproach, either as part of an on-site team or working remotely which has allowed me to achieve timelyresults within SLAs & KPIs.I can prioritise effectively and readily adapt and embrace change.I excel in approaching incidents and problems with sound foundation in critical path analysis (CPA). Byleveraging CPA I am mostly able to form logical and practical solutions assimilating key informationprovided and exploring deeper when required. When the situation dictates, I can focus and use theknowledge around me as well as what I have gained through experience.I am eager to deepen my expertise in the ITIL framework, with a particular focus on ITOPs and ITSM. Mylong-term goal is to gain a comprehensive understanding of best practices and methodologies in theseareas to increase my ability to deliver high-quality IT services. By mastering the principles of ITIL, I aim toimprove service efficiency, ensure seamless operations, and contribute to the overall success of theorganisation.

Current workplace

Samuel Brown's current company

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Avara Foods
Avara Foods
Service Desk Technician
brackley, northamptonshire, united kingdom
Website
avarafoods.co.uk
Employees
631
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8 roles

Samuel Brown work experience

A career timeline built from the work history available for this profile.

Service Desk Technician

Current
Avara Foods

Scropton, England, United Kingdom

Aug 2024 - Present

It Operations Administrator

Xma

Nottingham, England, United Kingdom

Experience in developing a service catalogue for cross departmental teams and setting SLA’s and KPI’sManage Incident, request, problem, and change records within ITIL frameworks recommended SLA’s.Manage JML Processes and associated asset management.Support and maintain the entire M365 Stack Including, Entra, Intune / Endpoint, Defender, Office365.Support and maintain on premise active directory services.Support and maintain Managed print services.License / Budget Management.

Aug 2022 - Jul 2024

1St Line Technical Analyst

Xma

Nottingham, England, United Kingdom

Resolve Incidents, Tasks and Requests following SLA’s from the customer.Escalating incidents to the relevant second-line and third-line teams when required.Liaise with service operations to implement changes when required.Adapting to support On-site and remotely using various remote tools such as, Quick Assist, LogMeIn Rescue and Remote Desktop.

Sep 2021 - Aug 2022

Vehicle Builder

Bombardier Transportation

Derby, England, United Kingdom

Vehicle builder of the south west railway train. Learned experience in working with a team and learned problem solving skills.

Apr 2020 - Oct 2020

Information Technology Engineer

Allvotec

Derby, United Kingdom

Worked closely with a qualified Dell engineer got valuable experience in working with laptops and customer service

Dec 2019 - Feb 2020

Warehouse Operative

Amazon

Derby, United Kingdom

Packing itemsEnsure qualityAttend morning meeting

Sep 2019 - Oct 2019

Delivery Driver

Domino'S

Ashford

Deliver pizza on timePrepare boxesServe costomersMoney handling

Oct 2017 - Oct 2018
Team & coworkers

Colleagues at Avara Foods

Other employees you can reach at avarafoods.co.uk. View company contacts for 631 employees →

HD Hamid Didar Hamid Didar Colleague at Avara FoodsBirmingham, England, United Kingdom View → NB Nicolae Busuic Nicolae Busuic Colleague at Avara FoodsTurda, Cluj, Romania View → JH Jessica Holcombe Jessica Holcombe Colleague at Avara FoodsGreater Oxford Area, United Kingdom View → KB Kelvin Benny Kelvin Benny Colleague at Avara FoodsTelford, England, United Kingdom View → DK Dilraj Kang Dilraj Kang Colleague at Avara FoodsDudley, England, United Kingdom View → MC Mark Crawley Mark Crawley Colleague at Avara FoodsHelmdon, England, United Kingdom View → HR Helder Ramos Helder Ramos Colleague at Avara FoodsNadadouro, Leiria, Portugal View → LS Luc Sanderson Luc Sanderson Colleague at Avara FoodsQuedgeley, England, United Kingdom View → VS Varinderjit Singh Varinderjit Singh Colleague at Avara FoodsOldbury, England, United Kingdom View → DW Donna Williams Donna Williams Colleague at Avara FoodsHereford, England, United Kingdom View →
1 education record

Samuel Brown education

  • Landau-Forte College
    Landau-Forte College
FAQ

Frequently asked questions about Samuel Brown

Quick answers generated from the profile data available on this page.

What company does Samuel Brown work for?

Samuel Brown works for Avara Foods.

What is Samuel Brown's role at Avara Foods?

Samuel Brown is listed as Service Desk Technician at Avara Foods.

Where is Samuel Brown based?

Samuel Brown is based in Derby, England, United Kingdom while working with Avara Foods.

What companies has Samuel Brown worked for?

Samuel Brown has worked for Avara Foods, Xma, Bombardier Transportation, Allvotec, and Amazon.

Who are Samuel Brown's colleagues at Avara Foods?

Samuel Brown's colleagues at Avara Foods include Hamid Didar, Nicolae Busuic, Jessica Holcombe, Kelvin Benny, and Dilraj Kang.

How can I contact Samuel Brown?

You can use AeroLeads to view verified contact signals for Samuel Brown at Avara Foods, including work email, phone, and LinkedIn data when available.

What schools did Samuel Brown attend?

Samuel Brown studied at Landau-Forte College.

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