Samuel Burch Email & Phone Number

Mount Pleasant, SC, US

Charleston, South Carolina, United States

• Managing the daily CHSR FedEx Flight Operations during the arrival of inbound flights, and the departure of outbound flights at Charleston International Airport.
• Leading the ramp team for FedEx Corporation standard operational procedure guidelines while complying with policies from governmental regulatory bodies including, FAA, TSA, & DOT policies.
• Coordinated efforts and communication between maintenance teams, airport operations, crew members, and FedEx staff for seamless daily operations.
• Assisting in the verification of quarterly audit compliance and continuous station collaboration.
• Transportation of revenue freight from the Airport to the station and the customer locations by utilizing a Class A CDL while operating a CTV.
• Certified to operate employer heavy equipment such as Tractors and Commander 30 loader lift.

Charleston, South Carolina, United States

• Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
• Promoted a safe work environment by strictly adhering to safety guidelines and promptly addressing potential hazards.
• Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.

Charleston, South Carolina, United States

• FedEx First Overnight is the premium overnight service that FedEx Express offers customers.
• As FO Coordinator, I was responsible for the First Overnight operations in the Charleston area.
• I built routes for my team and assigned trucks to each route to ensure we protect service and deliver The Purple Promise.
• Analyze daily service performance results and report these findings to my manager with reasoning and supporting documentation.

Charleston International Airport, SC

• I was responsible for directing part of the load/ offload team during the daily Ramp Operations at
• the Charleston International Airport.
• This direct flight from Memphis is a Boeing 757 and requires speed and accuracy to allow the flight to have an on-time departure.
• All SOPs must be followed to guarantee safety and the steady flow of freight to our FedEx Express station during the sort.

Charleston, South Carolina

• Enhanced customer satisfaction through timely deliveries and professional communication with clients.
• Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.

Mt. Pleasant, SC

• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed budget development, forecasting, and financial reporting processes to track progress toward organizational objectives accurately.

Charleston, South Carolina Metropolitan Area

• Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
• Increased customer satisfaction by addressing and resolving concerns in a timely manner.
• Analyzed customer feedback data to identify areas of improvement and develop solutions.
• Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.

Charleston, South Carolina, United States

• 240 hours of managing the daily operations of the company
• Studied with senior staff to develop a deep understanding of team processes and full operational activities.
• Assisted with coordination of technical and business system process improvements.
• Assisted in the development of new strategies for improving overall organizational performance.

Charleston, South Carolina, United States

• Capstone Project at College of Charleston to improve the company's efficiency and effectiveness.
• Reorganized supplies and increased productivity.
• Participated in continuous improvement projects aimed at enhancing overall supply chain performance and delivering better value for the organization.
• Enhanced inventory accuracy by conducting regular audits and maintaining updated records.

Bachelor Of Science (Bs), Supply Chain & Info Management

Aircraft Assembly

Associate Of Arts (Aa)