Help Desk Agent
• Assists Users with account maintenance and troubleshooting for the EPA CDX.• Creates tickets in Jira for emails, chats, and phone calls.• Consistently sustained open communication with team, to assist in team’s support.
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Samuel C. is listed as A quick student and a patient teacher. based in Fort Collins, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Samuel C..
Samuel C. previously worked as Help Desk Agent at Cherokee Federal and Delinquency Control Counselor at Navy Federal Credit Union.
Seeking a full-time role in the field of Information Technology. 4 years of experience in Customer Service roles. Recently completed the Google IT Support Professional Certificate — a six-month intensive IT support program that covers troubleshooting, customer service, networking, operating systems, system administration, and security, and includes evaluative hands-on assessments.
A career timeline built from the work history available for this profile.
Fort Collins, Colorado, United States
• Assists Users with account maintenance and troubleshooting for the EPA CDX.• Creates tickets in Jira for emails, chats, and phone calls.• Consistently sustained open communication with team, to assist in team’s support.
Pensacola, Florida, United States
• Uses various types of communication to coordinate with team through telephone, Webex, and e-mail.• Navigates a multitude of programs simultaneously to advise members with knowledge resources and adjust accounts.• Discusses financial options with members to reduce liability to the members and company.
Milton, Florida, United States
• Resolves technical issues involving hardware/software.• Attention to detail and organizational skills to file and maintain office work space.• Develops tax strategies for clients to help maximize tax savings and minimize tax liability.
Pensacola, Florida, United States
• Constructing of sets/stage tech.• Creates Audio and Visuals through professional software.• Uses a diverse set of skills such as, carpentry, painting, critical thinking, and heavy lifting.
Fort Walton Beach, Florida, United States
• Assists in electrical installation in residential and commercial environments. • Consolidates materials to and from warehouse. • Assists with running conduit/wiring to electrical units. • Transfers material to job sites and designated work areas.
Gulf Breeze, Florida, United States
• Assists customers with diverse dilemmas. • Arranges product by department and stocks items. • Inspects items for damage and obtains necessary replacements.
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Samuel C. is listed as A quick student and a patient teacher..
Samuel C. is based in Fort Collins, Colorado, United States.
Samuel C. has worked for Cherokee Federal, Navy Federal Credit Union, H&R Block, Ballet Pensacola Inc, and Wisco Pen Electric Llc.
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