Samuel Mack Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Oh, Us

Seattle, Wa, Us

Seattle, Wa, Us

Responsible for training Amazon’s flagship project’s Next Day Air associates up to Amazon’s standards to fulfill customer promiseFollow and teach Amazon Ground Handler Operations Manual and Federal Aviation Administration rules and procedures to associates, preventing injuries, loss of financial assets, and maintain compliance with ruling partiesAssisting in training and executing loading and downloading procedures of 767-300/200 and 737-800 aircraft by use of K-Loader, belt-loader, cargo tractor, and other various aviation ground service equipment to ensure on-time departures of planes while minimizing safety incidents

Seattle, Wa, Us

Printed over 500 shirts daily implementing quality standards to deliver smiles to over 500 customers a dayConducted quality assurance checks for shirts to ensure no product would be shipped out with defects or below standardsAssisted in pick, SSP, shipping and neck tag imprinting to meet or exceed daily goals of production and shipping

Conducted calls to former customers to perform winbacks and met or exceeded monthly goals every month resulting in growth for telesales networkMaintained sales log to track goal metrics and maintained customer information to maintain rapport with customer and improved retention ratesTroubleshooting and problem solving for customer bill and product issues to ensure highest level of customer service

Data Center Technician

Cyber And Information Security