Samuel C. Email & Phone Number

Raleigh, Nc, Us

Waltham, Ma, Us

Build out reporting and dashboarding for a variety of marketing departments, with the main focus being on the SDR org. Standardize reporting and build out the KPIs and SLAs for the SDR org. Additionally, I lead in creating and sending out updates to the Dynatrace Leadership on a weekly basis and to the board on a monthly basis.

Waltham, Ma, Us

-Creating and implementing dynamic tableau dashboards for multiple stakeholders throughout the Marketing department, including C-suite, to report on key metrics, initiatives, campaigns, and KPI's.-Responsible for supporting the entire SDR org in regard to reporting both to senior leadership and regional directors. Additionally, supporting process improvement and SFDC effectiveness for the SDR teams. -Analyzing the marketing funnel for trends and creating in-depth reports on the effectiveness of our major campaigns. -Monitor the lead lifecycle to ensure we are getting the most outreach for our marketing-qualified leads-Create weekly reports for our CMO and other leadership members to show overall health of the marketing org. Responsible for updating charts and goals and creating new views and analysis as needed.

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

I handled the Sales Operations for the Growth Market Segment. This encompassed taking on any strategic initiatives for the Growth team. Used data to drive solutions to make the Sales Team more streamlined and automated many tasks to keep the team moving forward and taking away time-wasting aspects of the workflow.I was the Technical Lead for the Sales Team. Provided consultation calls to any prospect who had technical questions around our product or how it would work with their product. Demoed our Mobile offering and handled the technical issues and concerns related to those as well as offered guidance on how to implement solutions using either the web or mobile products WalkMe offers. I handled the Sales Enablement for the Raleigh office. I trained the entire Sales team on our product offering while keeping them up to date on new features that came out and how to use them. Made them web product experts and enabled them to build out solutions and proof of concepts for potential partners. Held a weekly training session to keep the Sales Team enabled and up to date.

San Francisco, California, Us

Took on increasingly more complicated builds and projects for current WalkMe partners. Was a team resource in terms of technical knowledge and product capabilities. Did consultative calls with current partners to dive deeper into their solution to figure out how we can make their implementation better and more effective. Plus everything listed in Implementation Analyst description below.

San Francisco, California, Us

Gathered business/technical requirements through interview and analysis. Applied best practices in defining custom solutions using the WalkMe solutions. Built result-oriented solutions using the WalkMe Editor (Walk-Thrus, SmartTips, etc.). Effectively communicated and demoed to customers, varying from project managers to C-level executives, solutions tailored for their business needs. Delivered intuitive and elegant designs for all stages of digital production, from concept to completion. Leveraged analytical data to map & increase interactions with customer’s site as well as to improve existing solutions. Created and demoed Proof of Concepts for potential customers showing off the versatility and use cases of the WalkMe product. Contributed to the WalkMe knowledge base to further enhance the knowledge and understanding of our product.

Us

Durham, North Carolina, Us

Perform responsible administrative and secretarial duties of a complex and confidential nature in support of general departmental or divisional activities to relieve supervisor of varied clerical and administrative responsibilities and to maintain efficiency in organizational operations.Act as primary staff contact for faculty organizers and visitors participating in the Applied Micro, Development, Econometrics, History of Economics, International Economics, Labor, Macroeconomics, Micro Theory, Public/IO, TREE Workshops. As well as organizing the visitors lodging and office space needs.Additionally, I now have the added responsibility of P-card processing and clearing. I assist the Financial Specialist, La'Qwanda Trice, on her processing and clearing for the department. Having over 8 employees under my control. Coupled with that is now my facilities and Housekeeping requests. I overlook any repair or housekeeping request that the department has. I work closely with the housekeeping staff to make sure our department is kept tidy and presentable. I also work with many FMD personnel on resolving any physical repairs the building may need.

Raleigh, Nc, Us

I was responsible for generating sales leads and scheduling meeting with C-level executives at large companies. I was also creating interest in a Citrix product called ShareFile.

Durham, North Carolina, Us

Created an Index of the book, "The Market and Other Orders".Assisted in the editing process of "The Market and Other Orders".

Durham, North Carolina, Us

Reconciliation of financial reports and grant fund codesFilingCopying and faxing as neededSpecial projects as requested by department staff. Assisted Communications Specialist with Faculty web pages