Samuel Calhoun Email & Phone Number

Westerville, Oh, Us

Grandview, Ohio, United States

• Provide strategic and visionary leadership for a team of 400+ associates, delivering inbound contact center sales and service support for life insurance, annuities, and 401K savings plans to Nationwide Financial members and financial professionals.• Inspire and lead the creation, sustainment, and growth of a world-class service culture, continuously elevating the execution of Nationwide’s mission to protect people, businesses, and futures with extraordinary care.Endorsements… Show more • Provide strategic and visionary leadership for a team of 400+ associates, delivering inbound contact center sales and service support for life insurance, annuities, and 401K savings plans to Nationwide Financial members and financial professionals.• Inspire and lead the creation, sustainment, and growth of a world-class service culture, continuously elevating the execution of Nationwide’s mission to protect people, businesses, and futures with extraordinary care.Endorsements and recommendations received from my Connections were not solicited and they did not receive any form of compensation. Show less

Grandview, Oh

• Spearheaded the establishment of a mission, vision, and purpose that aligned with and executed Nationwide and NF’s strategic goals.• Cultivated and maintained a high-performing, highly engaged organizational culture.• Collaborated with sales, operations, marketing, and business development leaders to create and drive a world-class sales and service strategy.• Provided executive coaching to directors and front-line managers, fostering their development as leaders, and… Show more • Spearheaded the establishment of a mission, vision, and purpose that aligned with and executed Nationwide and NF’s strategic goals.• Cultivated and maintained a high-performing, highly engaged organizational culture.• Collaborated with sales, operations, marketing, and business development leaders to create and drive a world-class sales and service strategy.• Provided executive coaching to directors and front-line managers, fostering their development as leaders, and ensuring effective execution of the NF strategy.• Executive leadership accountability for $300M + in life insurance sales. Show less

Dublin, Ohio, United States

• Led executive-level sales initiatives to achieve and exceed annuity sales goals for the Independent and Financial Institution sales channels.• Developed and executed virtual wholesaling capabilities across all lines of business within Nationwide Financial.• Executive leadership accountability for $4B in Annuity Sales, $65M in Life Insurance Sales, and $100M in Mutual Fund Sales.• Served as Chief of Staff for NF Internal Sales & Service, representing internal sales to… Show more • Led executive-level sales initiatives to achieve and exceed annuity sales goals for the Independent and Financial Institution sales channels.• Developed and executed virtual wholesaling capabilities across all lines of business within Nationwide Financial.• Executive leadership accountability for $4B in Annuity Sales, $65M in Life Insurance Sales, and $100M in Mutual Fund Sales.• Served as Chief of Staff for NF Internal Sales & Service, representing internal sales to build business partnerships and align with NF Sales and Distribution executive leaders and sales teams. Show less

Dublin Ohio

• Provided comprehensive strategic and tactical leadership for the Investment Dealer Annuity Internal Sales desk and Circle of Excellence top-producer service departments.• Led and coached sales managers, driving successful sales outcomes and enhancing overall performance within the sales channel.• Acted as the primary internal strategic business partner to the ID annuity sales executive leader, fostering strong alignment between internal and external sales… Show more • Provided comprehensive strategic and tactical leadership for the Investment Dealer Annuity Internal Sales desk and Circle of Excellence top-producer service departments.• Led and coached sales managers, driving successful sales outcomes and enhancing overall performance within the sales channel.• Acted as the primary internal strategic business partner to the ID annuity sales executive leader, fostering strong alignment between internal and external sales teams.• Directed and optimized the sales process and activities, successfully driving $2.5 billion in fixed and variable annuity sales. Show less

Dublin Ohio

• Designed and led the internal sales and service operation for two key strategic partners, Provident Mutual and Waddell & Reed. In this capacity, I also successfully established and led the inaugural internal sales desk for mutual funds, driving significant growth and operational efficiency.

Columbus, Ohio, United States

• Designed and established the inaugural life insurance contact center for Nationwide Financial.• Developed and implemented key functions including member service, producer pre-sale support, member and producer issue resolution, and firm relationship management.• Ensured seamless integration and high performance of all contact center functions, significantly enhancing service delivery and stakeholder satisfaction.

Columbus, Ohio, United States

• Led a division of associates, managing both forward-facing and back-office customer and producer services.• Oversaw services for The Nationwide Financial Best of America Variable Universal Life portfolio.• Ensured high-quality service delivery, enhancing customer and producer satisfaction across all touchpoints

Columbus, Ohio, United States

• Provided expert HR business consultation to various Nationwide business units, enhancing operational efficiency and employee engagement.• Spearheaded diversity and inclusion education initiatives across the entire Nationwide enterprise.• Played a pivotal role as a member of an enterprise strategic project team tasked with redesigning Human Resources for Nationwide.• Led and successfully implemented the work-stream to redefine the critical role and business model of the… Show more • Provided expert HR business consultation to various Nationwide business units, enhancing operational efficiency and employee engagement.• Spearheaded diversity and inclusion education initiatives across the entire Nationwide enterprise.• Played a pivotal role as a member of an enterprise strategic project team tasked with redesigning Human Resources for Nationwide.• Led and successfully implemented the work-stream to redefine the critical role and business model of the HR Consultant, a model that remains in place today. Show less

Bachelor Of Applied Science (B.A.Sc.), Business Management And Human Resources, Magna Cum Laude

Master Of Arts - Ma, Professional Practice Of Coaching, Distinction