Primarily focused on supporting the Surgical division's two most important innovation businesses: Surgical Robotics and Digital Technologies.• Designed, implemented, and drive continuous improvement and leadership of the Robotics forecasting process.• Manage a diverse portfolio of products including complex, high-end capital equipment (HUGO platform), consumables (instrumentation & accessories), and field service parts. Further complexity added by rolling software enhancements, new product versions, and corresponding regulatory/labeling changes.• Integral part of global cross-functional project efforts to commercialize new products and existing product enhancements.• Key partner to global finance, marketing, and operations in strategic planning efforts. • Directly collaborate with regional marketing and field teams to gather intel and improve forecasting and execution.

• Demand planning responsibility spanning several business units - Surgical Instruments, Gynecology, Visualization, Lung Health, and Surgical Robotics• Lead monthly demand reviews with global marketing, finance, & supply chain leadership• Drive on-ramping of new businesses to the integrated business planning (IBP) process• Assist in project management for Surgical Robotics commercial launch preparedness and establishment of planning cycle and forecasting process• Core team member / functional SME for development and launch of a new IBP planning tool (rolled out Medtronic-wide)

• Lead reporting and analysis for an executive committee and ongoing Chain-wide initiative to improve inventory management and merchandise flow• Major contributor in planning and monitoring execution of a peak season inventory strategy (>$300m increase in key inventories allowing for capitalization on major sales opportunities)• Provide regular spend planning and inventory flow guidance to merchandising management for key selling periods• Participate in weekly production planning to help align merchandising strategies with DC product availability and capacity• Develop and continuously improve trend analysis and forecasting tools/processes, including optimizing merchandise allocations across the DC network• Manage the administration of a supply chain lead-time calendar system• Partner with functional groups spanning the organization, including financial control, merchandise buying and planning, distribution centers, and logistics/transportation.• Enhance supply chain visibility through data mining using Cognos data warehouse system• Take the lead responsibility in training new analysts on the team and providing direction for tasks and key priorities

• Part of a team responsible for the reconciliation and tracking of $35+ billion in annual receivables• Personally responsible for incoming payments from a portfolio of private and state insurance agencies, as well as fostering strong working relationships with those payers• Plan, lead, and participate in ad hoc team projects• Perform analysis of payer and vendor trends and issues• Research claims using data mining tools including Microstrategy and MS Access• Coordinate with payers to automate and improve the quality of data exchanges• Collaborate to continually improve processes and innovate using available technologies; troubleshoot and enhance Access databases; coordinate with the systems team to address defects and propose change requests• Develop process documentation and assist in training new employees

• Market research and feasibility studies for a small business concept• Development of an in-depth business plan for a small business, including establishing an operating cost structure and plan for growth• Exposure to the inner workings of a small business incubator and economic development start-up in a frontier global market

• Data entry into several database systems including Oracle and Banner• Quality control checks of scanned documents in system

• Customer assistance to a high volume of students, faculty, and community patrons in locating, checking out, and returning library materials• Research support to patrons through use of print materials, online databases, and internet searches• Organizing library materials• Setting up patron accounts on library database• Fielding incoming calls from patrons; transferring to various managers or specialists as needed

• Operational support for multiple departments, including Central Processing, Pathology, Histology, and Cytology• Registration and filing of patient data• Use of multiple medical databases and computer systems• Collection and registration of patient cultures, samples, and specimens• Organization and distribution of supplies to medical offices• Maintaining stock of supplies in various departments• Customer service and support - servicing incoming calls from patients and making calls to outside medical offices