Samuel Craig Email & Phone Number

Irving, Tx, Us

Dallas, Texas, Us

• Proven expertise in implementing process changes and standard work with Interstate Batteries’ distributors; supporting network expansion of 8 fulfillment centers. Skilled in developing and presenting transformation resources as well as implementing inventory management controls.• Implemented new SOP’s for new inventory management process at the distributor level.• Cultivated relationships with over 20 distributors while influencing internal and external stakeholders, ensuring sustainability of processes, and achieving 95% inventory accuracy week over week.

Seattle, Wa, Us

• Led and developed a team of 17 Area Managers (front-line supervisors) and 590 hourly associates through Amazon’s Leadership Principles. Built and delivered productivity plans by reviewing work forecasts and determining productivity requirements. Evaluated performance objectives and metrics to determine customer returns productivity requirements.• Acted as the Site Leader during 2021 Peak. Coordinated with multiple key stake holders to establish Non-Sort processing capacity of 32k units WoW to support the network. Exceeded units per hour (UPH) assumption by 20% saving the site $39k. Additionally, the site supported the reinjection of two million Non-Sort returns from 3P sites recovering a total of $5.4 million.• Led a rapid improvement team (RIT) supporting a 1-million square foot vendor returns site. Partnered with the General Manager to develop root cause analysis and action plan to reduce inbound defect injection rate of 30%. Facilitated a cross training plan to increase problem solver head count by 32%. Established quality control mechanism to audit inbound loads. Saw a reduction in problem solve backlog by 13% and facilitated transshipping out 214k of mis-ships over two weeks.

Seattle, Wa, Us

• Managed over 67 associates in outbound operations. Ensured over 30k units were picked, packed and shipped DoD. Supported all safety programs and OSHA compliance to ensure a safe work environment for all associates. Developed performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.• Selected by senior leadership to be the site’s outbound subject matter expert (SME) for the Pantry network. Certified in amnesty floor monitor (AFM) and developed an Amazon Robotics (AR) floor optimization standard work for the network improving optimal utilization to 95% for 6 Amazon sites.

Arlington, Virginia, Us

• Oversaw four teams simultaneously that planned and coordinated operations for a +2500-person organization by facilitating synchronization of horizontal and vertical lines of communication with higher, lower, and adjacent organizations.• Facilitated training and education of over +100 people responsible for providing oversight and quality control to the overall organization.

Arlington, Virginia, Us

• Responsible for streamlining logistical and maintenance support for a $15 million organization to include vehicles, databases, and hazardous materials across four different time zones resulting in units being capable to deploy globally within 7 days’ notice.• Responsible for maintaining over +100 personnel in austere conditions by managing logistical operations to sustain personnel and ensure their mission effectiveness.• Ranked as number two of 30 Lieutenants by senior supervisor while leading a ten person element.

Arlington, Virginia, Us

• Selected by executive-level management to lead two teams in support of combat operations in coordination with local forces in Afghanistan leading to increased stability and cooperation between US forces and Afghan populations.• Consulted senior ranking decision makers on the employment of various assets which enabled over 300 combat patrols and decreased base attacks to zero.• Subject matter expert in employing government secret satellite based data to analyze and execute military operations.• Planned and coordinated over 200 operations with outside government agencies and foreign NATO partners.

Arlington, Virginia, Us

• Responsible for planning and coordinating assets to include aircraft, naval assets and ground based support for a +100-person organization for combat and peace keeping operations.• Managed the individual and collective training of nine personnel qualifying them to operate $10 million of equipment.