A motivated Product Owner & Business Analysis specialist, accustomed to leading digital transformation initiatives and maximising product value through Agile methodology. Highly experienced in building self-serve products that make the digital experience frictionless and foremost in the mind of the customer.Experienced also in Delivery Management, leading teams across multiple workstreams, and coaching SMEs in value delivery to drive data led change. Enjoys delivering features that improves the way customers undertake every day needs in both web & app, working with and understanding complex regulatory frameworks, and defining a new operating model to drive internal change and efficiencies.Graduated from Cardiff University with a Master’s Degree in Physics provides strong technical foundation. Comfortable therefore working with highly technical teams such as in API and Cloud engineering and an overall appreciation for the complexities involved in development.