Operations Associate Level 2
Current- Processed high-value and critical orders: Successfully managed and delivered orders valued between $1k to $5k within strict timelines, achieving a 16% higher performance rate with minimal order issues compared to team.
- Managed critical campaigns: Oversaw high-priority campaigns, including FP Flash, ensuring delivery within an aggressive 3-day timeframe, contributing to a reliable and efficient service.
- Handled supply chain logistics: coordinated the entire supply chain process from procurement to delivery for collegiate, Greek, and corporate clients, optimizing operations and ensuring timely fulfillment.
- Developed and maintained supplier relationships: Negotiated pricing and managed relationships with suppliers and decorators, driving cost efficiencies and enhancing order fulfillment.
- Managed inventory and sample orders: Oversaw garment inventory and processed sample orders, ensuring accurate stock levels and timely client delivery.
- Collaborated cross-functionally: Worked with the growth team to engage with US collegiate and Greek organizations, securing permissions to use their images for social media and yearbook inclusion, enhancing brand.