A versatile position which handles multiple different roles in the oftentimes chaotic environment of Urban Air, a trampoline adventure park located in Bellingham, MA: - Handles the organization and safety management of children and young adults using the attractions as a court monitor. - Deals with diverse customers when purchasing park attraction passes and merchandise, booking birthday parties, working the arcade redemption center, and answering phone calls as a front desk cashier. - Works under pressure as a cafe team member who bakes and cooks various food options in a limited amount of time or cashes out and serves customers in the front. - Helps celebrate and ensure the success of a birthday party through the organization of party guests, set-up and clean-up of party room/table and serving of food/other miscellaneous gifts provided by Urban Air as a private party host.

I worked as a service clerk and cashier at Big Y Supermarket in Franklin, Massachusetts. These versatile roles really sharpened my communication and customer service skills when interacting with and helping diverse consumers every day. This job also aided me in developing financial and marketing knowledge when observing smart marketing tactics run by my general manager at the supermarket.